Monzonauts, Monzonians, Monzoneers, Monzoers…WELCOME!
Some time has passed since the last of these threads. 7 days, to be precise. 7 rotations of 24 hours since the last time I got to write a hilarious forum thread introduction. It would be a lie to say I have spend this entire time thinking of witty repartee. In fact, I just make it up as I go along. Life is more fun that way. Probably.
I am still working on the secret project. I still cannot say what. But that aside, we are all very excited for the month of May Who knows what might happen? Well, you should, cuz we posted the update.
Speaking of stuff you should read, you should check all the previous Q&As if you haven’t already!
Week 1 : Chris MacLean, Customer Operations & Vulnerable Customers
Week 2 : James Nicholson, iOS Engineer
Week 3 : Tara Mansfield, People Operations Manager
Week 4 : James Routley, Backend Engineer
Week 5 : Hugh Wells, Customer Operations ♂️
Week 6 : Naz Malik, Technical Specialist
Week 7 : Fred Morgan, COps Squad Captain (Calls & Social Media)
Week 8 : Emma Northcott, COps Scaling Team ️
Week 9 : Jarno Wolf, COps Financial Crime Specialist & Squad Captain
Week 10 : Maria Campbell, Head of People
Week 11 : Jim Amey, Night COps Captain
Week 12 : Richard Cook, Online Community Manager
Week 13 : Beatrice Borbon, Content & Press Manager
Week 14 : Tom Blomfield, CEO
Week 15 : Ella Johanny, COps/Hiring
Week 16 : Harry Ashbridge, Writer
Also, it’s nearly Star Wars Day!
But, enough! Let’s get to the main event!
Sitting in the Hot Coral Hot Seat™️ today… BETH SCOTT!!! From our Overnight COps Team! You know her, you love her… @BethS is indeed in the house
Beth started here in January 2018, is working on “Helping customers, cats and those in financial difficulties.”
She enjoys watching crime shows, fake or factual, she doesn’t mind!
Her favourite thing about working at Monzo is “Financial education and helping customers feel empowered and knowledgeable”
So… let’s get those questions in for Beth! She’ll be here later in the week to answer them!