Note : All Monzo Q&As to date can be found here
Forum Fam! Stand up! Letās do this!
Hope youāre all having a good start to your week. We might be halfway through September, but weāre still feeling
a lil summer-y over here - not least because weāre close to a million users. Can you believe it?
Thatās one in every 65 people in the UK! Amazing.
And weāre feeling pretty confident in our ability to scale that up, first to 2 million, then 3, then moreā¦ The sky is the limit!
As we grow larger and larger, weāll open new offices, and expand existing ones. Thatās where this weekās special guest comes in.
But you know the score by now - itās catch up time!
****Click here to see all previous Q&As****
Week 1 : Chris MacLean, Customer Operations & Vulnerable Customers
Week 2 : James Nicholson, iOS Engineer
Week 3 : Tara Mansfield, People Operations Manager
Week 4 : James Routley, Backend Engineer
Week 5 : Hugh Wells, Customer Operations
Week 6 : Naz Malik, Technical Specialist
Week 7 : Fred Morgan, COps Squad Captain (Calls & Social Media)
Week 8 : Emma Northcott, COps Scaling Team
Week 9 : Jarno Wolf, COps Financial Crime Specialist & Squad Captain
Week 10 : Maria Campbell, Head of People
Week 11 : Jim Amey, Night COps Captain
Week 12 : Richard Cook, Online Community Manager
Week 13 : Beatrice Borbon, Content & Press Manager
Week 15 : Ella Johanny, COps/Hiring
Week 16 : Harry Ashbridge, Writer
Week 17 : Beth Scott, Overnight COps
Week 18 : Georgie Parmenter, Executive Assistant to the Founders
Week 19 : Vulnerable Customers Team
Week 20 : Leah Templeman, Interim VP People
Week 21 : Daniel Chatfield, Backend Engineer, Fincrime & Security
Week 22 : Valerio Magliulo, Product Manager - Revenue Team
Week 23 : Sam Watkin, Operations Analyst
Week 24 : Kieran McHugh, Backend Engineer
Week 25 : Jonas Huckestein, Co-Founder and Chief Technical Officer
Week 26 : Annual Report Edition with Tristan Thomas and Julie Oey
Week 27 : Zander Brade, Lead Product Designer
Week 28 : Richard Dingwall, Payments Engineer
Week 29 : Oliver Beattie, Head of Engineering (Reliability Report Special)
Week 30 : Bruno Vaz MoƧo, Product Manager (Scalers)
Week 31 : Dillon Van Auken, Remote COps Team Lead and Vegas Project Team Lead š”
Week 32 : Rhys Davies, COps Cardiff Office
Week 33 : Emily Parrett, COps Call & The Gang
Week 34 : Liam Houghton, Ops Fixer
All done?
Then let me introduce you to our special guest!
This week in the Hot Coral Hot Seatā¢ļø weāve got Sarah Allen, who works in People Operations in Cardiff!
I recently spent a couple of weeks working in that office and I was blown away at the atmosphere and all the hard work that Sarah and the team have put in to making it an awesome and comfortable place to work.
Sarah just got back from holiday so I thought it would be a good time to throw her in at the deep end and have her answer all your questions!
So, to the details!
Sarah has been here since February this year (2018) and she used to work for many years at the Tesco Engagement Centre in Cardiff. She joined us as our Office Manager and is now working in the People Team
Sheās currently working on :
Drafting and reviewing our People Policies. Running to poundland with my suitcase to get supplies for the Cardiff office! Lots of Haribo!
Fun Fact About Sarah:
I collect Starbucks Mugs from all the places Iāve been in the World. No-one is allowed to drink out of them though!
Alright yāall, get your questions in and Sarah will be here later this week to answer them!