Note : All Monzo Q&As to date can be found here
Yes yes, forum fam! You’ve heard the rumours and the whispers and I’m here to confirm it is true. I am indeed back from a short holiday. I had some time off. It was supposed to be refreshing. It wasn’t. You ever take a holiday and then need another holiday to recover?
A week is a long time in Monzo land, and it seems we’re just a stone’s throw away from 1.1 million customers now!!! Feels like it was just one month ago that we hit a million… oh wait
And we have ads running on the tube now? Awwww yeahhhhh. This quick straw poll by @o99 is showing that opinions are pretty evenly split on which is the best, so that feels like a good sign!
Massive shoutout to guest-host @BethS and @brenda for doing an excellent Q&A in my absence!
Now let’s get this show, as they say, on the road!
But first, you’ve hopefully done your homework. If not, have a Netflix-style binge on us. A whole world of hot coral entertainment, for the price of free
*Click here to see all previous Q&As*
Week 1 : Chris MacLean, Customer Operations & Vulnerable Customers
Week 2 : James Nicholson, iOS Engineer
Week 3 : Tara Mansfield, People Operations Manager
Week 4 : James Routley, Backend Engineer
Week 5 : Hugh Wells, Customer Operations ♂
Week 6 : Naz Malik, Technical Specialist
Week 7 : Fred Morgan, COps Squad Captain (Calls & Social Media)
Week 8 : Emma Northcott, COps Scaling Team
Week 9 : Jarno Wolf, COps Financial Crime Specialist & Squad Captain
Week 10 : Maria Campbell, Head of People
Week 11 : Jim Amey, Night COps Captain
Week 12 : Richard Cook, Online Community Manager
Week 13 : Beatrice Borbon, Content & Press Manager
Week 14 : Tom Blomfield, CEO
Week 15 : Ella Johanny, COps/Hiring
Week 16 : Harry Ashbridge, Writer
Week 17 : Beth Scott, Overnight COps
Week 18 : Georgie Parmenter, Executive Assistant to the Founders
Week 19 : Vulnerable Customers Team
Week 20 : Leah Templeman, Interim VP People
Week 21 : Daniel Chatfield, Backend Engineer, Fincrime & Security
Week 22 : Valerio Magliulo, Product Manager - Revenue Team
Week 23 : Sam Watkin, Operations Analyst
Week 24 : Kieran McHugh, Backend Engineer
Week 25 : Jonas Huckestein, Co-Founder and Chief Technical Officer
Week 26 : Annual Report Edition with Tristan Thomas and Julie Oey
Week 27 : Zander Brade, Lead Product Designer
Week 28 : Richard Dingwall, Payments Engineer
Week 29 : Oliver Beattie, Head of Engineering (Reliability Report Special)
Week 30 : Bruno Vaz Moço, Product Manager (Scalers)
Week 31 : Dillon Van Auken, Remote COps Team Lead and Vegas Project Team Lead 🂡
Week 32 : Rhys Davies, COps Cardiff Office
Week 33 : Emily Parrett, COps Call & The Gang
Week 34 : Liam Houghton, Ops Fixer
Week 35 : Frances Coyle, Legal Team
Week 36 : Shak Welch, COps Fincrime Specialist
Week 37 : Sarah Allen, People Operations
Week 38 : Simon B, COps Community Specialist
Week 39 : Natalie Price, Visual Designer
Week 40 : George Webster, Night Cop
Week 41 : Brenda Wong, COps, Call & The Gang
This week, in the Hot Coral Hot Seat™️ we’ve got the awesome Niamh Power - Mobile Engineer for both Android AND iOS! That’s some serious programming power right there.
Niamh started here last month, and is working on our Lending team, helping develop our Overdrafts and Loans on both platforms.
Fun Fact About Niamh!
“I had the chance to go skiing with Rick Astley, unfortunately the dates didn’t line up!”
Her favourite thing about working at Monzo?
“Being able to work on something that people love and care about”
Get your questions in folks, Niamh will be here on Friday to answer them