You are a product designer, so if we want to see your mark at Monzo app or Website where should we look?
I work in the main account team, making sure that Monzo is the best possible current account. Since design is different from art, and that the most important thing about design is that it involves people, I’d like to think that my mark is everywhere and nowhere.
Hi Jessica, in what ways are you working on making Monzo a better current account? Any exclusives ?
Also, what’s your favourite thing about Monzo?
In a recent blog post we talked about how we were working towards making Monzo a better current account. Our goal is to make money work for everyone, so, when the quarter started, we used the feedback we’ve received from the community and made ourselves a smaller list of all the issues we wanted to address. It’s really great to have such an amazing community here, as it really helps designers!
Since we’ve received a lot of feedback on Summary, we’ve introduced more flexible periods to improve budgeting periods and also added more frequency schedules to Standing orders and subscriptions. There are still some areas that need to be improved with Summary, so I’ll make sure to post new updates here as I did already when working on more flexible Summary periods.
We also made some progress on Payments, specifically payees and the ability to add a new one without having to pay them first and the ability to add multiple account to a payee
My favorite thing about Monzo is knowing that, through my work, I can really make a positive impact on people’s lives. This happened for example when working on the gambling block: it was a feature we worked on during “Monzo Time”, a time where people in the Product Team spend one day each month working on projects and ideas that aren’t in the roadmap. Two months ago, the BBC covered an article about a guy who was gamble free thanks to this feature. My heart skips a beat whenever I know that something I’ve contributed to made someone else’s life easier and I have to thank Monzo for that and all the amazing people who I’ve been lucky to work with
Hi Jessica, I’d be intrigued to hear about your transition from Japanese into design as a career What’s your journey looked like so far?
My design career started as a hobby. Since I was a little child I’ve always been into drawing and actually wanted to become a comic artist. I thought about going to Japan, learning Japanese and then becoming a famous manga artist. Many years later, I eventually ended up studying Japanese at university and living there for 3 months.
After graduating from university, I had the opportunity to design the interface for a Japanese Grammar Dictionary application that my boyfriend developed. It was during that time that I discovered that design was more than just making nice stuff.
Before that moment, I’ve always thought that design was pure art, and that’s when I decided to study to learn more about it. While studying, I started freelancing and I eventually got my first job in Germany for a very-early age start up. It was really a good experience and I learned so much. After that experience, I decided to move to London as it is considered the home of the best European startups.
And now I’m working at Monzo making money work for everyone