Help

Bug Reports We get a lot of individual feedback from people about UI/UX bugs. Whilst this is great, it is really difficult to collate and sometimes we don’t have all the information we need to reproduce or fix a bug

Topic	Replies	Views	Activity
About the Help category Help	12	11728	14 May 2018
" Active Card Check " Most Likely Fraudulent Help	7	249	16 May 2024
App remembering #tags?! Help	2	129	16 May 2024
[SOLVED] Summary Period End Date Ignored on Scheduled Payments Page (Pots) Bug Reports	4	62	15 May 2024
[5.73.0] App now crashes 100% of the time when uploading large HEIF photo of receipt Bug Reports android	0	69	15 May 2024
Bug: Adding New Payee, UI Issue Bug Reports	0	53	15 May 2024
Can non monzo accounts be exported to AUTO-SPREADSHEET? Help idea , android	5	167	14 May 2024
Custom app icons not working iOS Bug Reports iphone , ios , monzo-premium , monzo-max	4	117	13 May 2024
Can’t add more than one NatWest account Bug Reports	2	127	13 May 2024
Paying Monzo bill split amount defaulting to joint account Bug Reports	2	91	12 May 2024
Merchant Data Corrections Help	3632	90300	12 May 2024
Wife accessed App bypassing security Bug Reports	1	312	9 May 2024
3 debit card purchases made yesterday repeat today randomly Help	6	179	9 May 2024
Any way to turn off the in-app sound when sending money? App still makes loud sounds even in Do Not Disturb mode (bug, surely?) Bug Reports android	26	1008	9 May 2024
Fee free allowances - 2024 Help	15	231	7 May 2024
Full name can contain newlines when it shouldn't Bug Reports	3	236	7 May 2024
Cancelling being taken out via debit card Help	1	128	7 May 2024
Interest “earned” default to all time Bug Reports	1	105	7 May 2024
“Monzo business fraud team” phone call SCAM Help fraud	2	866	6 May 2024
Strange TFL transaction via Google Pay Help	4	314	6 May 2024
Saving pot interest not showing for month Bug Reports iphone , bug	1	143	6 May 2024
Trip Spending Summary Help	2	119	4 May 2024
Recurring Flex payments Help flex	1	148	3 May 2024
Adding second credit card in Monzo plus removes first one Bug Reports android , monzo-plus	8	2343	3 May 2024
Amex connected account not refreshing transactions Bug Reports	27	1126	2 May 2024
Question on moving from perks to free Help	5	215	2 May 2024
Can't link Wise account Bug Reports	1	182	2 May 2024
Transfer Monzo (OakNorth) cash ISA into Monzo S&S Investment ISA Help	1	163	1 May 2024
Tax residency - United States Bug Reports plus , iphone	10	190	30 April 2024
Budget set in joint used in personal and vice versus Bug Reports	2	131	1 May 2024