Help

Bug Reports We get a lot of individual feedback from people about UI/UX bugs. Whilst this is great, it is really difficult to collate and sometimes we don’t have all the information we need to reproduce or fix a bug

Topic	Replies	Views	Activity
About the Help category Help	12	12523	14 May 2018
There is no support for eVisa identity confirmation Help	3	89	18 April 2025
Missing cashback and no response from help in app Help	6	109	17 April 2025
Citizen card id Help	2	104	17 April 2025
‘Problems’ with ISA withdrawal transaction Help	2	72	17 April 2025
Sent two debit cards Help	1	53	17 April 2025
Unarchiving custom categories Help	2	60	16 April 2025
Cards show as wrong colour on homepage Bug Reports	0	65	16 April 2025
Reconnected accounts getting pinned Bug Reports connected-accounts	12	86	16 April 2025
I received a card i didnt request Help iphone	4	130	16 April 2025
Screen flicker on transaction location Bug Reports	3	100	16 April 2025
Merchant Data Corrections Help	3559	95476	15 April 2025
Easter holiday Help	5	1113	15 April 2025
How is search supposed to work when you're searching for an amount? Help	14	1851	15 April 2025
Not excluding custom categories from spending target Bug Reports	0	27	15 April 2025
I haven't used my monzo in years and need help Help	11	187	15 April 2025
Returning to the UK Help	41	412	14 April 2025
Student finance Easter payment Help	3	299	14 April 2025
Scheduled payments count isn’t reducing Bug Reports iphone , bug	1	45	13 April 2025
Multiple Investment Pots Help	1	56	13 April 2025
Stuck in a loop trying to set up a business account Help	4	74	12 April 2025
Monzo Max perks Help	2	124	12 April 2025
Cant transfer money between accounts Help	2	64	12 April 2025
How to create a joint pot with joint account Help	1	41	12 April 2025
Amex Supplementary card transaction disappear in Monzo recently Help	2	92	11 April 2025
Monzo Flex Stats, Paypal, Ubereats Help	25	163	11 April 2025
Monzo app does not work on new phone Bug Reports iphone	13	181	11 April 2025
Wise International Transfer Change Currency Error Bug Reports	0	36	11 April 2025
Pension Help	2	73	12 April 2025
How long do Monzo take to approve transfer limit? Help	6	77	11 April 2025