Amex connected account no longer refreshes transactions. The connection has been reauthorised, but transactions are not loading. I have reauthorised a number of other accounts today and they are all working okay, just Amex that is broken … has been the case for around 7 hours. …
Anyone else seeing this?
Details to reproduce:
Authorise amex account , return to Monzo app and wait for it to error… OS:
OnePlus 9 pro App Version:
Interestingly if I look at AMEX spending in trends and open a historic transaction it subsequently appears in the Amex account feed. This happens for each historic transaction that I open, but clearly I can’t do that for every transaction…
Hi @_lewis , is there a known issue with the AMEX open banking integration? I’m not getting anything meaningful from support other than it has been passed to the relevant team, which I assume is your team?
Hey Yep we spotted an issue with a new transaction field Amex started returning. We’ve made a change on our side that should allow your connected account to start working again. Let us know if you continue to have any issues.
Hi @_lewis , I can confirm that all is okay now. Thanks
It does leave me wondering how these types of open banking changes are co-ordinated amongst open banking participants. Do you get advanced notification when other banks make changes to their APIs?
I’ve had fist hand experience of breaking in Starling and AMEX in the last 2 weeks… Is this because they use non standard APIs?
I’m genuinely curios… it might even make a good blog post