The card’s sent 1st class so it’ll then be delivered in 1-2 working days
If you’re going away in less than 2 weeks, I’d be happy to send you a golden ticket so that you can skip the queue
The £100 is a deposit into your account so you can withdraw the money from an ATM as soon as you get the card if you want to. Take a look at these tweets from other Monzo users & the app’s features in Monzo’s blog before you do though, there’s a lot more to Monzo than the lack of fees for transactions abroad…
Thanks for getting back to me. Thanks so much that’s so kind of you, I have left everything to the last minute again so frantically trying to get the travel card sorted! But I just wanted to check, I used a link from money super market that mentioned skipping the waiting list, then I am now at the section where it asks you to deposit a sum on the card for the card to be sent out, so does that mean once I do this the card should just take 1-2 days to be posted? Or is there still a 1-2 week wait after you have deposited your money.
Hi. I’m really interested to know where you see the top-up option? I’ve requested my card (a few days ago) but I can’t see any information about either the queue, my place in it or any top-up options? What am I missing/doing wrong? Thanks.
Hi, you won’t have the option to top up your account until you’ve reached the top of the queue. Monzo are experimenting with the holding screen, at the moment so some users don’t see their place in the queue -
Regardless, the wait time is about 1-2 weeks right now so you’ll be at the top
I paid the initial top up of £100 on Monday 23rd at 3pm and it came the next day at 11am, was extremely impressed with the delivery time. I found a golden ticket on Twitter also allowing me to skip the queue,
The card’s sent 1st class so hopefully you’ll get it in time
There’s more details (& caveats) in this blog -
About 93% of First Class post is delivered the next day with the remainder generally arriving the day after. A small number of letters take up to five days. If you order a card and it doesn’t arrive within this timeframe, let us know and we’ll send you a replacement.
Chances are in your favour! If you live in London, you can ask support (twitter DM or email email@example.com) about popping over to their offices to pick up card - if you don’t get it in tomorrow’s mail.
I’m so happy to see sudden onboard users, it’s just a confirmation how convincing Monzo as a product is. Just remember that backup card is strongly advised, as Monzo is still in beta. Here’s even Canadian Wiki for you and once you are back, we’d appreciate some feedback about your trip in this Monzo in Canada discussion.