UK Help

Bug Reports We get a lot of individual feedback from people about UI/UX bugs. Whilst this is great, it is really difficult to collate and sometimes we don’t have all the information we need to reproduce or fix a bug

Topic	Replies	Views	Activity
About the Help category Help	12	12854	14 May 2018
Monzo Are Sending Cards to Old Addresses! Bug Reports	7	201	3 February 2026
Merchant Data Corrections Help	3575	109870	3 February 2026
What does “ left to spend “ mean in the app Help	16	11144	2 February 2026
Monzo Branch postcode incorrect (London) Bug Reports android , bug	2	93	2 February 2026
Calculating Interest for Tax Return Help	7	3392	2 February 2026
Connected banks and logout Help	0	31	2 February 2026
Barclays still refusing direct debits from Monzo Help	24	470	30 January 2026
Search bar doesn't work Bug Reports android , bug	0	61	30 January 2026
Refunded, payment then taken again Help	4	96	30 January 2026
Connected credit card transactions not coming through (Barclaycard) Bug Reports	78	2827	29 January 2026
Dashed line in Trends not showing Bug Reports android	5	115	28 January 2026
Unable to verify card on Apple Watch Help	5	1140	27 January 2026
Applying for flex - won't let me submit after changing my salary and renting info Bug Reports	2	59	26 January 2026
Flex Payments Help	2	87	23 January 2026
Unable to add multiple Amex cards to the spend targets tab Bug Reports	0	34	22 January 2026
Spelling mistake in Direct Debits Notification. Bug Reports	0	52	22 January 2026
How to set up multiple categories for a transaction? Help	7	195	22 January 2026
Wages not pending but sent from employer Help	20	5884	22 January 2026
Spelling mistake in Direct Debits Notification. Bug Reports	0	32	22 January 2026
Some vendors declining to accept Monzo Help	191	17585	19 January 2026
Barclaycard incorrect open banking data Help	13	778	17 January 2026
Payment declined using pdq machine in shop but money gone out of account Bug Reports	12	121	15 January 2026
No details for each individual S&S ISA fund Bug Reports	13	190	14 January 2026
What does quarantine mean when they’ve got your phone at the assurant repair centre? Help iphone , monzo-premium	15	1134	23 January 2026
Virtual card transactions not showing on account Help	4	283	13 January 2026
How to get statements for investment accounts? (ISA, and others) Help	1	92	13 January 2026
Monzo is back again! Help	3	293	13 January 2026
Bill Split not available for Monzo Content Insurance Bug Reports	0	49	13 January 2026
Scheduled payments 'Stop repeating' Help	11	2483	12 January 2026