Travelling with Monzo: Asia

Travel tips and advice on using Monzo abroad from our high-flying community!

Travel Tips

There may be issues making withdrawals from mag stripe ATM’s if your identity has not been verified or you have not enabled mag stripe withdrawals in the app.

List of non-mag stripe ATMs (Worldwide)

We’d advise where possible, to pay and withdraw in local currency rather than GBP to avoid additional charges!

In any instance where you are asked to select card type when making a payment via terminal or ATM withdrawal, select Credit.

:blue_heart: - Significant issues
:yellow_heart: - Works with some limitations
:green_heart: -Generally works as expected, no major issues reported

Click the country for a more detailed breakdown/discussion.

Have we missed something? Share your experiences with us so we can add more information for Monzo users travelling the globe!


:yellow_heart: Bangladesh :bangladesh:

Summary

More information needed!

:blue_heart: China :cn:

[details=Summary]Known Issues
Very few ATM’s on mainland China accept non UnionPay cards.[/details]

:green_heart: Hong Kong :hong_kong:

:yellow_heart: India :india:

[details=Summary]* Works at:
-HDFC ATM’s
-SBI
-ICICI

Known Issues
All ATM’s use magnetic strip
Maximum ATM withdrawal of 2,000 Rupees normally applies
[/details]

:yellow_heart: Indonesia

[details=Summary]* Works at:
-BCAM ATM’s
-CIMB ATM’s
-Mandiri ATM’s

Known Issues

  • Will not work at:
    -BRI ATM’s

[/details]

:yellow_heart: Jordan :jordan:

[details=Summary]*

Known Issues
ATMs charge in USD

[/details]

:yellow_heart: Japan :jp:

[details=Summary]* Works at:
-Seven Bank ATM’s
-JP Post ATM’s

Known Issues
Seven Bank ATMs may ask what type your account is. If a withdrawal fails and you get an error receipt, try one of the other types.

  • Will not work at:
    -Chiba Bank and Mitsubishi Bank ATM’s

[/details]

:blue_heart: Laos :laos:

[details=Summary]**More information needed!

Known Issues
ATM charges 20,000 KIP
Very little location data available

**[/details]

:yellow_heart: Malaysia:malaysia:

[details=Summary]* Works at:
-Maybank ATM’s
-Standard Chartered ATM’s

Known Issues
Malaysian pin numbers are 6 digits long, so there may be some issues with pin acceptance. These transactions are usually processed without any pin entry and receipt reads “Chip Entry no signature required"

[/details]

:blue_heart: Myanmar :myanmar:

[details=Summary]* Works at:
MOB ATM’s
MAB ATM’s
AYA ATM’s

Known Issues
Limited ATM acceptance

  • Will not work at:
    KBZ ATM’s

[/details]

:yellow_heart: Pakistan :pakistan:

[details=Summary]*

More information needed!

Works at:
-Standard Chartered ATM’s
-Bank Al Falah ATM’s

[/details]

:green_heart: The Philippines :philippines:

[details=Summary]* Works at:
-MetroBank ATM’s
-Banco De Oro (BDO) ATM’s
-BPI ATM’s

Known Issues
Standard ATM withdrawal charge of PHP 200
A daily withdrawal limit of PHP 10,000 applies to all bank ATM’s

[/details]

:green_heart: Singapore :singapore:

[details=Summary]* Works at:
-OCBC ATM’s

[/details]

:yellow_heart: Sri Lanka:sri_lanka:

[details=Summary]* Works at:
-Bank of Ceylon ATM’s
-Sampath Bank ATM’s
-Hatton National Bank ATM’s

Known Issues
Transactions are sometimes processed and then refunded immediately at some merchants.

[/details]

:yellow_heart: South Korea :kr:

[details=Summary] More information needed!

Known Issues
-Locations in the app may be inaccurate

[/details]

:green_heart: Taiwan :taiwan:

[details=Summary]* Works at:
Citibank ATM’s
HSBC ATM’s

Known Issues

  • Will not work at:
    -7-11
    -McDonalds

[/details]

:yellow_heart: Thailand :thailand:

[details=Summary]* Works at:
-Citibank ATM’s
-Siam Commercial Bank (SCB) ATM’s

Known Issues
Usual 200tb fee for ATM withdrawals

[/details]

:green_heart: UAE :united_arab_emirates:

[details=Summary]* Works at:
-RAKBANK ATM’s

[/details]

:yellow_heart: Vietnam :vietnam:

[details=Summary]* Works at:
SeABank ATM’s (free to use)
HCMV ATM’s (free to use)

Known Issues
ATM’s charge 20,000 to 50,000 VND per cash withdrawal

[/details]

Safe Travels! :earth_africa:

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