Simple Questions Thread (Newbie friendly 🙂)

There is that slight little hurdle if you cleared the entry

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Hey! I really just want the answer to one question and cannot find it anywhere!
I currently bank with M&S who have decided to close all their banks now so I am considering using Monzo.
What I want to know is can I transfer 2 bank accounts into 1 on Monzo?

Hi. Yes you can.

If you use the CASS service, you can move each one to Monzo and the funds/direct debits will all move too.

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Perfect! Thank you.

Antone know whats happened to sharing a payment link?

The Mrs can’t see the option at all on Android and while I can see it on my iPhone it leads to a share contact screen (which I definitely don’t want to do!). When I close this link I’m pushed back to the payments tab.

Very frustrating.

Works for me - how are you getting to it? I’m going:

  • Payments Tab
  • Request money
  • Share a link

Clicking that takes me to the Monzo.me section where I can customise the link or share it.

I’m on iOS

Same.

Share a link briefly brings up the right screen but I then get a popover to share my contacts.

As I don’t want to do this (I’ve never needed to before) I exit the screen which then takes me back to Request Money.

Have you shared your contacts?

Ah yea, you have to have pay with friends switched on I believe to use Monzo.me. :thinking: Not sure if it’s always been the case.

There are discussions on here around how Monzo do contact sharing & it’s not like they upload your whole phone book to their servers, so you’re pretty safe to share contacts if you want. :slight_smile:

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Cheers. That’s good to know!

I’m usually loath to share contacts given the way its abused.

Full details here, in particular:

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Hello I recently opened a Monzo account and I would like to extract a proof of address and I can’t seem to find it.

Do you mean a statement?

If you message them in the app, they will post you one. Go to help and search “contact”

Have you made any in/out payments? ↔️
You need some transactions to be reflected on the statement.

Follow arrows (top to bottom) :wink::arrow_down_small:

Can we trust that you’re the real Remi? :face_with_monocle::male_detective:

There was no blur spoiler :face_with_hand_over_mouth: :exploding_head: :speak_no_evil:

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Yes :grin:, of course it’s me :sweat_smile:

Where or how do I get the IBAN and Swift/Bic number of Monzo account so that I can receive an International payment? and is there a limit of how much oI can receive?

You need to use Wise to transfer internationally with Monzo, they don’t provide a service for international transfers.

If you Google Monzo International transfers there’s a helpful article Monzo have written that explains everything :slight_smile:

Unfortunately, I think priorities then changed, as there hasn’t been any further progress on receiving international transfers. I’m sure one day that will change, but who knows when. There are people on this forum that regularly receive international transfers, so one of them might be able to give further info.

Or use the search function above.

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Yes as @jzw95 says, I’ve had no problems receiving money from Qatar (a non-Transferwise country) from multiple different banks there into Monzo. And they arrive within seconds.

I highly recommend trying a small test payment first.

As for limits of how much you can receive, I don’t think so. But it’s worth keeping documented evidence of how you acquired the money, in case Monzo/HMRC ask.

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