I thought I would drop this here as it would help to get some context. I recently (excitedly) signed up for the Monzo current account. However of late I have been asked a couple of questions via Monzo support which has deflated my excitement. The questions have lead to follow up questions, which in my opinion are quite intrusive as in my 20years with other banks I have never been asked unless when applying for credit, changing jobs, getting a mortgage or signing a tenancy agreement. Also when I pushed back on why the questions were being asked I have gotten different answers which to me implies its not all very transparent (contrary to what Monzo is supposed to be about).
What is it you do for a living
What are the payments that you have received
What is it that your business does and do you have a website we can check out
Regarding your salary payment can you provide us with a payslip for that payment
Am I going overboard, just for extra context with out giving out too much information. I have transfered say about 3k to Monzo in a couple of days. All transfers have come from personal accounts with other banks, with one being a salary payment from my own business.
Has anyone else had the pleasure of this experience, as one of the reasons I was given was that this is a standard post signup procedure.