Top left, tap profile icon.
Then top right, settings icon.
Then your name (personal details).
Should say member since under your name on the next screen
Top left, tap profile icon.
Then top right, settings icon.
Then your name (personal details).
Should say member since under your name on the next screen
Thanks Robsug! Yes, it gives me the month/year but not the day - and I need that too!
Then I would search for ‘contacting support’ in the help tab and ask the chat
Or search your emails for your first login email
Check your statements. As long as you used your account from day 1 it will be there
I always put the 1st if I don’t remember
Or you could ask in app chat
Tap on search , type in ‘Welcome’ then scroll to the bottom of the list to get to the ‘Welcome to Monzo’ entry - it will show the day & date that your account was set-up.
Unless you deleted it
Like I apparently did since it’s not there
There is that slight little hurdle if you cleared the entry
Hey! I really just want the answer to one question and cannot find it anywhere!
I currently bank with M&S who have decided to close all their banks now so I am considering using Monzo.
What I want to know is can I transfer 2 bank accounts into 1 on Monzo?
Hi. Yes you can.
If you use the CASS service, you can move each one to Monzo and the funds/direct debits will all move too.
Perfect! Thank you.
Antone know whats happened to sharing a payment link?
The Mrs can’t see the option at all on Android and while I can see it on my iPhone it leads to a share contact screen (which I definitely don’t want to do!). When I close this link I’m pushed back to the payments tab.
Very frustrating.
Same.
Share a link briefly brings up the right screen but I then get a popover to share my contacts.
As I don’t want to do this (I’ve never needed to before) I exit the screen which then takes me back to Request Money.
Have you shared your contacts?
Cheers. That’s good to know!
I’m usually loath to share contacts given the way its abused.
Full details here, in particular:
Hello I recently opened a Monzo account and I would like to extract a proof of address and I can’t seem to find it.
Do you mean a statement?
If you message them in the app, they will post you one. Go to help and search “contact”
Have you made any in/out payments? ↔️
You need some transactions to be reflected on the statement.
Follow arrows (top to bottom)
Yes , of course it’s me
Where or how do I get the IBAN and Swift/Bic number of Monzo account so that I can receive an International payment? and is there a limit of how much oI can receive?
You need to use Wise to transfer internationally with Monzo, they don’t provide a service for international transfers.