The address mention to be delivered is not the exact location where I stay. It got delivered on 24th Oct but not received so now it shows me re-order. Even that section I’m not able to change the address.
You can’t change the address. Why did you get it sent to where you are not?
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You won’t receive it if you put in an address where you don’t stay 
This all sounds a bit bizarre but can likely be resolved if you call or email Monzo and give them your real address.
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On which email id I should mail them?
Can you please provide me with ID?
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Sounds strange not caRd received but Monzo will only send to the first address you put for your first card.
Why does it sound strange? Why would anyone put an address where they don’t live or at least pickup mail from?
Sorry I meant that they would change their card address for their first card.
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Ahhh ok I understand now 
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Would help if I made sense in the first place.
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I’m trying to create a joint account with my partner who also has a Monzo account. We both have ‘Payments with Friends’ turned on but can’t find or select any contacts in the account application? Any help greatly appreciated.
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Can you see the contacts when sending money?
Hi there,
Can you let us know what the new Monzo share price is?
Thanks
Max
The discussion on it all is in the below topic:
im having trouble making a claim for my lost phone online. i follow all the procedures but it oesnt let me past the tell us in detail about the incident. And i have done this many times in as much detail as possible.
Hi Matthew,
you’d need to contact the insurance company, you can also try contacting monzo in app by searching ’ contact us’ in the help section of the app, but I think it would be quicker to contact the insurance company.
Does it simply not let you click next/ continue?
I would try a different browser and preferably on a desktop if you have been trying on a mobile and vice versa.
If you can’t do that then try incognito or clearing the cookies and cache from your current browser.
my phhone was hacked recently, so i only do my banking from my pc, how can i access my online monzo account from the laptop?
You need a phone though. Monzo is an app based bank, so the above is only very basic and intended to just keep you going in an emergency until your phone is sorted.
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Sorry you were hacked, I hope you’ve got things secure again. You’re not going to be able to fully use Monzo on the web. It’s designed to be used on the phone.
Obviously without knowing how you were hacked, you will find life easier by learning how to use your phone securely, rather than shutting down functionality instead.
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Tbh I don’t know how that could happen, so I’m kinda scared to do banking from my phone now. Although is an app based, I thought there would be a website option. Thank you for your answers thiu 
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