March 2017 - Melbourne 
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Sergiu here. New Monzo user (November 2018) and even newer comunity member (today 
).
I was so happy when I found out about Monzo. I needed to create a bank account but for some reason, didn’t want to go the traditional route: go to a bank branch, make sure you get a bunch of documents with you, wait around, ask a bunch of questions and after that see if you can even get a yes.
With Monzo everything was and is very easy: Downloaded app, signed up, took a photo of my passport and waited for a few minutes while that got approved. Now I use it as my main and only bank. I get my salary paid into my Monzo account and make all of my payments using the same account.
Everything is amazing with Monzo: the services, the app, the design, the support team, simply amazing! 
The ONLY thing I would change is the card… It’s not a big deal as I don’t take it out much, 95% of the time I use my phone to pay but oh boy I would love to have a black metal card! 
I would definitely use it more!
Can’t wait to see what Monzo has in store for 2019! 
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Hi new to the community I like to travel and shop a lot.
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Welcome @gerryt1! Where’s your favourite travel destination? 
And 
, 
or 
?!
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A post was split to a new topic: Removed Posts - 16/1/19
haha only just saw this @Ben01 I did think twice about posting that, but decided to risk it anyway!
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If it’s somthing monzo can help with feel free to let them and the rest of the community know. They are always looking out for feedback 
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It’s really a quite long reply list, hope anyone can read this one.
I am Jerry from China, currently studying in MSc in Bangor University. I must admit, Monzo is the best bank app I have ever use. I am studying business with consumer psychology, and this brand, aka Monzo, is really let me want to connect.
It’s the living example case for my subject, I love it.
Jerry
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Hi there! My name is Sam, I am a 17-year-old student from Hertfordshire and looking to go Full Monzo soon. 
8 Likes
9 posts were split to a new topic: Customer Support issue
Hello.
My name is Tai and I work an airline. Thanks to Monzo, Metro and Revolut are now a distant memory for me and a lot of my colleagues. 
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Hi, I’m Val and a granny 4 times over (lucky me a 5th soon!)
I’ve joined Monzo trying to keep up with the new way of banking…
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Welcome Val 
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Hi I’m Sandi, I applied for a Monzo account today so I can keep eye on my money. I love Crochet, Cross Stitch and crafting. I’ve been married for nearly 38 yrs, I have 4 dogs, a cat and some fish.
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Hi I’m Ged, just found out about this from a friend. Altho I’m probably not within the usual age demography (being in my early 50s) I think this is an amazing concept & seriously thinking of transferring from my main Halifax account to this. So much simpler
My interests include football, swimming, technology, movies & politics. Most of my time is filled with chill out time with my partner & my Alaskan Malamute.
Great to be here & part of the community. 
8 Likes
3 posts were split to a new topic: Which camera to use in the mountains?
Hi, I’m Chris. Im a retired aircraft engineer and my last job was as a quality inspector.
I joined Monzo about a month ago and so far I’m very pleased with the bank.
Hopefully I can learn from the community and get answers to any questions I might have.
Regards Chris
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Hey Chris, welcome! Great to have you here 
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Hello! My name is Martha. I work as a UX/UI designer in London. I became a client of Monzo a few months ago, and I’m very pleased with the customer service of the bank. Glad to join this forum.
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Hello! My name is Steve and I’m a Marketing student at the University of Plymouth. I did an internship in banking over the summer and I’m writing my dissertation on Tech-based service quality in banking.
I hope this is the right place to do it, but if you’d like to help me out and take my short survey that would be fantastic. If you’re aged 18-25 and have 5 mins to spare, I would really appreciate it, thank you! I also love Monzo!!
https://plymouthbusiness.eu.qualtrics.com/jfe/form/SV_bpX2zY9KQP5GTWZ
2 Likes