Introduce yourself šŸ‘‹

Hello my Name is Charles, i been banking with Monzo for a while but for some reason by card has not been working for weeks and i have sent several emails and in live chat and no1 really seems to care or bother to give a substantial reason as to why this is happening and bare in mind i am student and get all my funds in the account including my student finances. i had to spend Christmas all alone at university because i honestly had no access to my funds, couldnt travel couldnt do anything that money can do, i am honestly disappointed and rather sad that this is happening to me, I am yet to hear from them, i wish someone can help as i have quite alot money in the account and money pending to be in the account.

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Are you not able to do anything even bank transfer? Is it being looked at by a specialist team?

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Hi Charles, unfortunately Monzo staff arenā€™t on the forum 24/7, but even if they are they canā€™t usually help with individual queries on here. Unfortunately youā€™re best off messaging in-app, emailing or using the phone number on your card.

Sorry not to be of more help. Hopefully it gets sorted soon. :crossed_fingers:

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Hey, Iā€™m Jack :wave:

Iā€™ve been on Monzo for the last year now, but have recently converted to a full-time user & investor as Iā€™ve finally been able to unstitch myself from my old provider! I really like what you guys are doing to modernise banking with better tech and a better approach. Iā€™m so excited to see where you go next! :monzo: :rocket:

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Hi! Iā€™m Alvina, a 3rd year uni student. Just received my Monzo card about a couple of months ago after seeing my friend swaggerinā€™ around college with his bright coral card. It works perfectly and Iā€™m impressed by the functionality of the app (never thought Iā€™d get this excited about budgeting). Such a stellar example of how technology is changing everyday banking. I find the community aspect of Monzo very interesting, so here I am snooping around Monzo forums :slight_smile:

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Welcome both @JackMTR and @alvina

Nice to have you onboard, if you were working at Monzo what feature would you push to add next / improve :ear:?

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Hi @Jackcrwhitney !

Hmmā€¦ A bit of a long shot, but Iā€™ve been doing quite a bit of Christmas shopping recently and collecting a ton of receipts in my email, some of them from physical, not-online vendors e.g. Uniqlo. Would be nice if the receipts were automatically sorted neatly in my Monzo app (along with my payments).

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Hi @Jackcrwhitney!

I like @alvinaā€™s ideas. It would make things a lot easier for returning and refunding if digital receipts were logged against the purchase.

I know itā€™s on the way but Iā€™d really like to view ISAs from other providers within the app, such as Nutmeg, Chip, Plum, Funding Circle, Moneyfarm etc. I think to start with you could just provide a view (balance, % change, next payment expected + amount) then give more management options going forward.

Also, like youā€™ve partnered with TransferWise for international payments, you could maybe consider partnering with Moneybox to offer ways to expand on the coin jar :slight_smile:

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Hi There
Thank you for the welcome!
Not much to tell - self employed - been in technology related work for over 30 years but shy away from trying to understand things. i.e. Use a mobile to make calls and thatā€™s it :slight_smile:Was recommended to try the card - so giving it a bash.
Son called Alexander, Dog called Rufusā€¦girl in her very early 50s
Thatā€™s me
Look forward to journeying together
Sharon
AKA Matron

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Hello! :wave:

Iā€™m Paul bit new to the community and wanted to say Hi,

Iā€™ve got a bit question to ask as the Six Nations draws closer who youā€™ll think will win especially being rugby cup year.

Iā€™m going to put it out there I think Wales will win it!! :slight_smile:

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Hello!

Apparently Iā€™ve been a forum member since September '17 but posted a grand total of five times (at the time of writing!).

Iā€™ll try to weigh in on the few things I do know about. I work in finance and Iā€™m a shareholder so although my views are strictly my own I canā€™t promise that theyā€™ll be impartial.

With the turn of the new year Iā€™m giving some thought to the cricket season. Last year was my first as a full time skipper and my team lost every league match they played. Tips greatly appreciated!

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Hi

England mate.

Hi Gang! Iā€™m Kris, I recently joined Monzo and Iā€™m testing the waters, so to speak, really liking it so far (Although thereā€™s a few things stopping me going Full Monzo at the moment, perhaps those things will be overcome in the next year)

I can be found on Twitter as @KrisWhoTweets, and Instagram as @KrisWhoGrams, and I hope that makes sense of my username.

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I like it :rofl: and welcome! :wave:

Welcome aboard.

I returned full time to cricket last year after I was nearly blinded batting without a helmet to the fastest boweler Iā€™d ever faced and we did really well.

Practice is key. If your players are out of form itā€™s because theyā€™re not practicing enough. Have a net and get everyone bowling and batting.

7-2 field at the start.

Haha it should be a interesting six Nations

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Hi! I just joined and hope to find a lot of interesting information and tips here!

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Hey Monzoersā€¦ Iā€™ve used my card abroad on several occasions (and a few in the UK) and I just wanted to say it is fantastic! Iā€™ll continue to use it and I tell every fellow traveller of itā€™s wonderful existence. Ta. X

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Wow, would love to get involved with a company like this. So impressed with all of the info here. I cannot believe that banking is going this way. Fantastic news.

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Hi ya Richard, Iā€™m a retired woman of 65 and an investor in monzo. Iā€™ve been a customer since last April, love my monzo card, I travel abroad at least three times a year and had the pleasure of going to Australia for two months last May and that is where I first used my Monzo card. It was a great companion on my travels and I used it constantly paying in the local currency. My daughter now has one too.
Glad to be aboard the Monzo train.

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