If you’re one of the lucky few with a current account, you’ll know that we’ve released it early to get help testing and finding edge cases that we can’t find ourselves One area that often generates weird issues is merchants not accepting our cards/doing something odd with them. So, we’d love your help in seeing whether merchants that historically had some issues with our cards are any better with these (and if they’re not, we’ll work out why and fix it!).
This challenge is only open to people with the newest Monzo debit cards — that means you’ll have the new Mastercard logo on your card. You’ll also either have your name or the words Monzo Bank printed on the bottom left of the card.
Below is a list that @leah has compiled of merchants that have caused issues in the past, either because they block payments or are offline only. For every successfully tested merchant (whether it works or not), we’ll send you a Monzo t-shirt (design of choice from monzo.com/shop)!
Post a screenshot of your transaction at the merchant in this thread and we’ll check a) all looks good for it on the backend on our side and b) you’re not fibbing If someone has already posted a screenshot from a merchant/that category of merchant, that t-shirt is no longer up for grabs. We may add to this list over time — we’ll post a comment too when that happens. That’s about it for rules — use your common sense please
20 t-shirts up for grabs and lifelong kudos:
Pay at Pump petrol pumps (excluding Tesco and Costco)
- Parking Meters
- Arriva and Cross Country (onboard purchases)
- West Quay Multi Storey
- Swan centre top car park
Pull and Bear Online
EE phone network
The National Lottery
- Brand Vending Machines
- Contactless at
- Withdrawing cash at Post Office counter