We have Direct Debit support force, where we harass companies to update their sort codes.
We have offline card payments (unmanned petrol stations and all) topic, it was in the topic related to Monzo’s challenge.
This topic will be dedicated to online payments, where Monzo’s BIN is unrecognised or shows up as the wrong type of card (prepaid, credit and therefore is not accepted).
I tried to add Monzo debit card to National Lottery, but it had been displaying an error. I had a ticket with The National Lottery and they said that Monzo needs to contact WorldPay to update BINs.
@Louis.cox Can you please confirm that Worldpay is okay with Monzo’s BIN, or chase them if required?
If you have any other merchant problems where the debit card was not accepted (and it’s not an offline terminal), please add them here.
- when speaking to Merchant, it’s okay to disclose 6 first digits of your card, that’s BIN number.
- you can send a screenshot of your BIN number search in this tool https://www.bincodes.com/ to prove that it exists.