I notice that the preview testing challenge thread is now closed and I’m not sure whether we have a thread dedicated to chip & pin/contactless fails with the debit card (please correct me if I’m wrong).
I tried to collect my train tickets from Derby Station using an East Midlands Trains self service machine and got a ‘card not recognised’ error followed by a ‘this card can’t be used to collect tickets, please try another card’ message.
I’ve Tweeted and DM’d East Midlands Trains who have said:
We suspect this is a compatibility issue with that particular type of machine so we would need to investigate this with our retail department
Sounds like I’m being fobbed off but I guess we’ll find out.