Thx, that fixed it 
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I was asked to set my pin during the upgrade. Quite cool really.
2 posts were merged into an existing topic: Graph/pulse data in Current Account
Minor question, and I don’t want to bother support about it when they’re pretty busy…
My account was a CA preview account, and has now been upgraded to the ‘real thing’ - and yet the ‘help’ pages I see are still those from the CA preview. Are others seeing the same thing? Is there a switch that needs to be flipped?
They’re working on that I believe, updating texts and whatnot in different places. It’s the same functionality as the CA preview, but all additions will be to the main app going forward.
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All taken on an iPhone SE. Not one stage of the process didn’t have some sort of glitch. It’s difficult for me not to feel that the incredible use experience I once had with Monzo is slipping… 
Let me digress a little: When I got my first Debit card, it came with this luscious, thick blue paper stock. I still remember it. My Current Account came with a standard looking piece of paper that could have been from HSBC. Sigh.
For me things haven’t been the same since the (extremely useful) monthly spending prediction “pulse” graph got the buggy “road sign” that hung above it. I notice the pulse graph is now completely missing on the Current Account. I hope it’s about to make a return in some form – although hopefully without the aforementioned screen real-estate wasting white block above it.
I also hope that my recategorising of spending isn’t going to keep reverting away from what I set it to, but I’ve already seen that happen. Double sigh.
Some of us notice the small details, and they make a big difference to us.
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Hi Johnny, I’ve moved your post here in line with other points others have raised about the migration process. Just to let you know that Monzo are aware!
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Latest TestFlight blue app has definitely got the Improve name back so assume when it’s released on the store it will all be back as you would expect
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Well thought I’d just document my switch process … First post from me!
It actually all went very, very smoothly indeed. Am on Android beta and didn’t spot any of the other issues reported. The verification worked almost instantaneously. Very happy.
Now just for joint accounts to be sorted …
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That’s great, I am in IOS and upgraded from CA preview it took 26 hours to verify!
It’s done, so will now wait to see what will be rolled out.
At present I am using Starling and have had no problems.
I’m got the CA preview app and have the PP app from the App Store. Have been checking the PP app daily to check for the merge banner, but have to log in each time. I’ve tried three times today and had the same issue. Has anybody else experienced this?
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Hi All,
Apologies if this has been asked already (and for sounding a bit dim). I have both the PP and AC apps on my S8 and wondered if I should only be using one app? I don’t see anywhere to combine the apps but have read that possibly I should only need the blue app.
Thanks in advance.
Matt
Yeah once you get your current account you only use the blue app. You can get rid of the preview app.
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It sounds like you have the blue pre paid app and the white preview Current Account app - you can use both until you fully migrate to the current account (for which you will be invited in app to migrate to ) once you have migrated to the new current account all your prepaid history will be merged with your new blue current account app at which time you can safely delete your white current account app
- at the moment you won’t be able to top up your new current account using a debit card - this feature will be back in a couple of weeks , you can only top up your new current account by bank transfers
I’m not surprised you weren’t able to find it - this thread is pretty big.
Here’s a quote from Simon:
@JBirdV1 , @anon95680666 , @tomsr - Thanks very much for your replies. That clears things up for me. Hopefully it won’t be too long before it all gets merged so I can have just the one app.
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I’m getting nervous that the white iOS CA preview app is going to expire a week on Monday (27th). Is that enough time to get the updated blue app released, and everyone migrated and confirmed so the blue iOS app is functional?
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You’ll be migrated prior to expiration for sure.
The updated blue app was released nearly a week ago and migrations are happening. No further release Is required.
Hmm. OK. I maybe conflating issues, but I seem to have inferred there were new bugs with the iOS general production release a week ago that need to be fixed before the remainder can be invited to migrate. But now I try and search for the incriminating post I can’t find it 
Do CA preview users have to go through the ID checks again? Delays in that process could be annoying if we get close to the wire.