Hi - when users of the preview migrate over to the main CA, how will monzo ensure both historical prepaid app transaction data and CA preview app transaction data are both transferred over?
I can confirm it will all be available. I did that migration last week.
How? Itās all served from broadly the same backend systems. We combine it before sending it down to the app.
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Soā¦How long till CA Preview users migrate? 
I see that now you can choose the display name for their new Debit Card - Will Preview users get the option to have new debit cards with preferred name
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Hopefully next week or the week after. Weāre pushing hard ā itās dependent on app review times unfortunately 
Youāll get an email with it and it should appear in your prepaid app.
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Not by default ā your existing debit card will continue to work (we thought it would be more annoying to force everyone to get a new card). However, if you do want one with your name on, youāll be able to order a replacement from within your app and itāll arrive within a day or two 
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So hereās a crazy question (And I ask out of curiosityā¦ not because I want these details on my card!) 
But does the customisation allow for numbers? I.e. if I put my Acc. / Sort code in the box, would I get a card with a string of additional numbers on it? 
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Haha. I think this will not work but I will check today. I didnāt work on this but Iām really interested in what is and isnāt possible here ā as far as I understand youāll only be able to select names that are in some way related to your real name, but I am often very wrong about many things 
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Nice one! I had to ask 
Because Iād bet a lot of people would like to try it out 
Itāll be interesting to see if it works! 
Iāll be sticking with my name regardless though - itās no fun being called āMONZO BANKā
You could change your name by Deed Poll to be āMonzo Bankā, then the card would be correct 
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Weād set you up with some publicity if you did that, so youād also be super famous And have a correct card.
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I love it! I might be classed as completely insane for doing so however
Iād prefer a card with my nickname that everyone knows me by - āBinkyā
I donāt hire cars and have never had an issue where the lack of name (PP card) has caused me a problem, so I donāt see a need for my ārealā name on my card, and if thereās somewhere that wonāt accept that, I will either go somewhere else or provide a different means of payment.
I think Monzo could allow only variants of your Full name and reject just total made-up automatiacally.
i.e. John Cena Smith could have options to choose from following (In a dropdown list style in-app)
- J C Smith
- J Smith
- Smith J C
- C Smith
- Cena Smith
- John Cena S
and so onā¦
So to get to a card with our name on we just request it now through customer support? Iām on the current account preview.
I understand that might be all they are actually allowed to provide - indeed my CA preview card has my legal name on itā¦ just saying Iād like a card with my nickname on but I donāt expect that to be a possibility. Certainly wonāt stop me using Monzoā¦ Iām waiting for CASS 
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My CA preview card has my nickname (Bob), however in CA in-app chat they have started calling me Robert since I got the CA. It was always Bob in PP chatā¦
Iām fairly sure I know what caused that and it should be fixed after you merge your current account preview and prepaid accounts. Iām so sorry if itās caused any issues or offence to you or anybody else. 
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Yeah CA in app chat started calling me by my ālegalā name. Slightly annoying but they did stop as soon as they realized (the chat went to email and that has the correct name on it).