That’s a really really good question. It’s the sort of thing I’d usually expect to find in the Terms and Conditions but there is no mention of this. There is actually no mention at all regarding residency requirements.
I know Monzo asks for an address during sign up. They may ask for proof of address, and the address they ask for must be in the UK. But is this requirement actually written down somewhere?
Ultimately, if we can’t find a written reference to this, then you’d likely need to ask their support team.
There are a couple of things I’d note though:
- I doubt they’ll specifically ask you…
- However, you are required to let them know any change of address, per clause 13.3 of their T&C. Their app won’t allow you to give them a non-UK address, so if you no longer live in the UK you may not be able to fulfill this requirement. Although this does again not appear to be mentioned in the T&C I would generally consider a breach of T&C as ground for account closure.
Going down this rabbit hole I find the T&C very confusing, and it certainly doesn’t clearly state the address requirements: Clause 13.3 actually states
You must provide us with an email, postal address and phone number and let us know of any changes.
It doesn’t actually say anywhere that I must provide them with my details. It says an address. It doesn’t even specifically say that I must be reachable via that address, or that it can’t be a PO Box, or that it must even be valid. That is a major shortcoming and I have never seen this sort of formulation before. (That’s quite apart from the question how does “an address” change? My address may change, but I have never experienced “an address” to change - maybe because I’m not old enough to remember the introduction of post codes.)
Clause 16.1 further states that they will “check your identity” (which they have redefined to include your address) and that you may have to “provide some documentary evidence to help confirm your […] address” So, there is an implication that the address you need to give needs to be verifiable as yours, but it’s not explicitly stated, which is a serious shortcoming in my opinion.
And it most certainly doesn’t state anywhere in those T&C that the postal address needs to be in the UK, or what happens if you move out of the UK.
So, this is all very very muddy …