and as was said that is not possible
Sorry, I thought that had been covered earlier. As far as anyone has said, you can’t.
The prepaid was the ‘Beta’ product and that has done its job and is being closed down. As such, the options are to transfer to a Current Account or close your account.
I guess if you hadn’t transferred you could have squeezed another two or three months out of the prepaid programme but there’s no way of ‘going back’ once you’ve ‘gone forward’ if you see what I mean.
All businesses are a work in progress
Did you not read what monzo are planning to do? It plastered all over - they beta tested their product with a wildly successful prepaid card, with the intention of introducing a full current account. They previewed that CA to test all of the basic functionality and are now testing to ensure that moving prepaid to current account works smoothly.
They will then build on the functionality.
My First Direct app is hugely different from the one they introduced at the beginning. Was it a trial, finished product or work in progress?
Got it. Thank you ! Maybe they bring it back if more people mention the topic
That’s pretty much my likely strategy. I’m happy with the prepaid (and Apple Pay top up facility), and i expect that the longer I wait to upgrade, the more facilities the current account will have, and the greater the likelihood that any bugs will be ironed out.
I give up - goodbye.
yep. I think I should have done it like you, @Anarchist
@anon85932366 I also wouldnt transfer my salary to something which is still in testing
They have already said they will be bringing it back…just not right away
What’s still in testing? That’s where you lose me.
The Current Account is being launched. It’s been tested and is now going live, for real.
I think @anon68202948 does have a point in that there should be an additional page as part of the migration to advise what functionality will be lost as a result.
This does not need to be shown to new customers as they would never have had the beta.
So an “are you sure you want to migrate now?” Question would have been good. Though this does not mean the features will all be back in place before the migrations are forced at least then it a more informed decision.
Give up on what? That a comment a bit out of nowhere and out of context.
My salary has been going into Monzo for three months. Remember - Monzo has
Top up by card is currently removed but will be back.
There is. I upgraded about 5 mins ago, entirely through the app and one of the pages I had to click through was a list of the features I would gain, and a list of the features I would lose (and a note that CASS wasn’t available yet)
I’ve had all my stuff going in and out of Monzo for a few months now. Monzo has FSCS protection as well so in the very unlikely event of something going wrong you’d be refunded up to £85k.
People that are testing a ‘beta’ product should be ensuring they’re well informed about what it is they’re testing, no? By spending a little time reading and participating in Monzo’s blog posts/forum threads, all of this stuff would be obvious. It’s not exactly hidden information.
Just as a heads up, it does mention that at the moment topup will not be available by credit/debit card quite clearly during the upgrade process. @anon68202948
I took a screen shot of all of the steps and none of them mention this. Are you both iOS or android? It could be the screens are different though it wouldn’t make any sense to do so.
Here are the screenshots of Andriod I shared on another thread;
https://community.monzo.com/t/upgrade-migration-updates/26005/309?u=alisufyan
Monzo has over 400,000 users, and only 6.5k of them have been on the forum in the last 30 days. That’s fewer than have the CA preview. Relying on people to read the forum to get product information won’t end well