There have been several cases of people not correctly reading Monzo documentation recently:
It makes me wonder - how many people click through terms and conditions and the like...without ever reading them? I try to read most of them, sometimes I don't and sometimes they are unintelligible. I remember a study a few years ago looking at the reading length of some of the big tech firms terms and conditions - they didn't fare well!
I just don’t get how you can blithely sign up to a bank…not reading any of the on-boarding process!