Simple Questions Thread (Newbie Friendly 🙂)

Save yourself the hassle and just continue with the application process.

Just email help@monzo.com and explain. No point dragging it out over Reddit, other topics, now this one.

Had people banned for less :eyes:

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Not really as straight forward as you’re making it out to be. CIFAs markers are where you’re committing serious fraud.

In this case you’re not anywhere close based on what you’ve said about your employment status.

Just continue with the application and be done with it :see_no_evil:

I asked monzo and they didnt help. At least I have a record that I tried to be 100% honest.

submitted the application :relieved:

Thanks Revels! I figured the same but wanted to double check, so really I might as well buy the months train tickets in advance as it would cost me the same, ÂŁ720pm. Thanks!

Lost my wallet with all my cards and cash on a trip to Berlin :heart_eyes:

Hoping to recover some of the cash via my Max Insurance - thanks a lot to germany’s lack of cash acceptance

I’ve frozen my cards as I have lose hope that it will be turned in to the S-bahn. I thought I would be able to create a virtual card and use this instead but the option to Add to Apple Pay is not there, is this correct?

You need to create a Pot and create a virtual card for the Pot which will allow Apple Pay.

Oh how annoying - hoped for it to show in my main feed still, thanks though:)

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Hi just joined the community though have had a Monzo account for a while. I want to know if it is possible to use Monzo for a club or rather a Friends Society for an arts project to receive donations and grants? Many banks have a Community/Clubs account or a Treasurer’s account where there are two signatories and you have to have a constitution. We want an account for a Friends society to support a music project and I don’t think a standard business account will do. Can you help as I am a Monzo fan

Monzo doesn’t support charities or clubs for business accounts. See eligibility list below:

Thank you!

Hello,

I am new to monzo and looking for some advice. I see alot of posts on groups about people randomly having there accounts closed, is having big amounts of money paid into your account a potential reason to ever have it closed?
I have 2 disabled children and receive disablity benefits for both so i get a fair amount in uc i also am due a back payment from uc but i have this weird anxiety now that monzo wont like this lol. I am an overly anxious person and just looking for some reassurace really. Thanks.

Thank you!

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Another thing i forgot to ask, i was approved back pay today they said itll be in my account on Friday so will that be tomorrow with the 4pm thing or friday? I assume its bacs as its dwp but not fully sure

It’s not guaranteed as it depends how they send the payment. If it’s not visible in your feed tomorrow lunch it’ll probably land Friday.

If it’s only been approved today it’s likely a faster payment (Friday) but who knows.

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Its showing now thank you, i also have my normal uc payment due monday so will that show tomorrow? Thank you

Did you give them a call to ask about it?

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How do you know it’s a cut off?

There’s a contactless countdown limit. When you hit that limit you have to reset it by using the Chip & Pin method.

Look in the ‘Manage Account → Limits and allowances’ section for the current state:

You can change the limits by tapping on the highlighted area above to get to:

Do you not still have to use Chip and Pin before you can start using contactless?