I ordered a new card over a week ago, mine expires next month. It says it should have arrived by Saturday and even says in the app “your card should have arrived by now” and click here if it hasn’t. When I click on it, the dates now say it should arrive by 6th. That’s nearly 2 weeks since I ordered…

Message Monzo in app and they will look into it for you :slight_smile:

There’s a disparity of when it says you can order a new card and when it will actually let you. Wait a few days and you’ll be able to order another.

Our original joint account cards expire end of September. We’ve both been invited (at different times) to request new ones prior to expiry. Both been given dates by which the cards should arrive. Both experienced cards not arriving by the date the message said. I had the option to tap a button req…

[image] TIgermad: Is there anything I can do? Wait. The same thing happened to me. See these posts for more information: [image] I'm stuck - I've just joined, card hasn't arrived and card re-order button doesn't work Help I’m experiencing a similar issue. My Joint …

That’s exactly what is happening to me

New card not arrived

UK Help

davidwalton (Award Winning Hot Coral Analyst) 3 August 2021 07:33 5

Wait. The same thing happened to me. See these posts for more information:

Topic		Replies	Views
Can’t order new card Help	17	3155	27 October 2020
I'm stuck - I've just joined, card hasn't arrived and card re-order button doesn't work Help	15	7287	4 July 2022
Card hasn’t arrived and I can’t reorder another one Help	2	1078	30 December 2020
Cannot reorder card Help	4	888	11 January 2021
How long do cards normally take to arrive? Help	23	9303	6 January 2021

New card not arrived

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