- I ordered my card about a week ago, I’m now theoretically able to “Reorder card”, as the expected delivery window has passed.
- However, tapping Re-order card does literally nothing, it appears that there’s a bug in the app
- There’s no chat bot or way of contacting Monzo directly to get help via my app (I have a free account - evidently this is standard)
- I have no other obvious way of contacting you or reordering a card.
This is not good for a bank with supposedly excellent customer service…