I had a subscription payment notification buzz, so I went to check on my account in the app. When I did this, I’d been logged out. So I entered my email… to no avail.
I got several of the login emails sent as I tried to login, but none of them worked and at some point I started being redirected to the homepage (ie where you create an account and choose which type you want).
I followed the advice I found on this forum and Reddit to uninstall the app, turn your phone off, reinstall it, and log in. This hasn’t worked either, and I’m still stuck in the loop of being sent login emails only for the login to not work, and eventually redirect me to the home page.
I panicked and wondered if my account had been frozen, so rushed to the nearest atm and found I could still withdraw money.
Please can someone help? I’ve read about Monzo randomly seizing accounts and am scared that something has happened to my money.