Looks like a few other people having this issue specifically with Google Pixel phones here:
But it does sound odd… seems weird if, as one of them suggests, they had ‘disabled it’? Apple Pay works fine for me everywhere (well, Monzo Apple Pay that is… Amex Apple Pay picks and chooses where it works, and that’s in places that definitely do accept Amex!)
One question, you said ‘supermarket’… was it Tesco? If so was it a transaction that was over £40? I ask because the contactless logo appears on their card machine on transactions over £40 however you can’t use contactless OR Apple Pay/Android Pay there on transactions over £40… the logo appears because their clubcard is contactless. A very stupid design choice on their part in my opinion!
If they just accepted Apple Pay/Android Pay over £40 it would not be an issue (plenty of places show the contactless logo on large transactions because they accept Apple Pay/Android Pay on large transactions now) but as it stands it causes a lot of confusion!
Oh that’s kind of positive news at least! The sooner it rolls out everywhere, the better!
Hmm, if it was under £40, not sure. The other thing is, the contactless logo comes up before you even select a payment type… so the contactless logo is almost constantly on the payment terminal screen. You can’t use any payment however until you select your payment type (or the till operator selects it) and the amount appears on the card machine.
There’s a good chance it was just a dodgy card reader (that Reddit thread shows your not alone in this) and for a long time at my local Waitrose there was 1 specific self serve till that wouldn’t take Apple Pay… took chip and pin fine, but not Apple Pay, and it went unfixed for months and months…
But there is also a good chance it’s just Tesco’s crappy implementation of contactless payment /mobile payment/loyalty scanning!
I’ve had this once or twice at a couple of places. Tends to be how I place my phone on the terminal. I have a galaxy note 10 plus which is quite big and when I’m paying on a terminal that isn’t a standard chip and pin machine e.g. those all in one payment terminals some places have I’m never quite sure where to put the phone and I hear a beep but I’ve been moving the phone and I get the too fast message. The phone tells me though try again and I always have got it to go through after trying a second time.