Most likely problems on their end. Did you get a notification on your phone straight away? If you got it a while later it’s probably a network problem on their end.
Nothing on my phone, the terminal just said transaction declined
I mean for the chip and pin payment? Was the notification on your phone delayed?
The transaction hasn’t appeared in my monzo yet which is odd
You asked a similar question here with Greggs . The same answers apply to this situation too:
That was a charity shop not greggs
Yeah so it’s a problem on their end. They would have manually authorised the Chip and PIN payment on their end and the money will leave your account within a day or two.
Why would that matter? It’s the same issue and we explained everything to you there as well. Have you forgotten?
You also said:
So Greggs was involved
We have this issue with contactless payments when our network/internet is slow/intermittent. We can manually authorise Chip and PIN payments which are processed a while later but contactless will fail.
Someone at Monzo can probably explain what’s happening better
Card declined and " moved too fast" are two different problems
PAYMENT TERMINAL ISSUE.
They’re both the same. That’s what everyone is trying to tell you.
Haha not arguing just trying to stop it being a repeat discussion of the other question the OP asked
Fair enough if he has forgotten about it. He has created over 200 topics
Just wanted to check if it was a problem on my end that’s all thanks
Considering the woman in the shop said the above, I think it’s safe to say it’s not a problem at your end
I thought maybe mastercard were having a problem.
Contactless worked fine in boots so no problem
Rule of thumb to apply next time you have an issue like this: if there’s nothing on your phone, it’s a problem with the payment terminal and not with your Monzo account.
So… Are you going to post a new thread for every different type of shop that this issue happens on?
Its not doing any harm is it ? If you dont like my posts then dont bother replying and wasting time