What's next for the new look Monzo app? We'll be making improvements using your feedback

Work is in progress currently to support business accounts in the new app structure. I don’t have an ETA (the business team is working on it), but I’ve seen some work in progress app builds - so it’s definitely coming along.

4 Likes

:joy: whoops

Excuse if this has been covered elsewhere,but something that maybe I am only noticing now or is part of the new app, is that balance and transactions in the app seem to very rarely update in the background.

In other words, I could open the app, and the first screen would show a balance that is as much as a week or two out of date. This then updates (depending on connection, obviously).

The use case here is me, on the way to meet someone, opening the app on the tube and checking how I doing for the month. I know, obviously, it won’t update without WiFi, but seeing a balance that is several days out of date often wrong-foots me.

Maybe people who obsessively open and check the app every day don’t face this issue.

2 Likes

I second this! I really want the new UI :cry:

You can but because you have added in the Monzo info page into this you have to click more than once and I often end up cycling around and around. Very confusing.

Get rid of the monzo info page and just make this an account switcher and that would be a big improvement

Being app based it is unlikely the situation will change as without connection balance cannot be updated live.

@Jacobreynolds91 - The speed of balance and transaction updates was mentioned in the blog post, and is our top priority.

We’re finding a few of places where the apps are doing inefficient things, and have added a bunch of tracking to work out if things are going wrong when it comes to background refreshes of your balance and transactions.

This should improve gradually over the next few app updates.

5 Likes

Thanks for the reply. I noted the speed issues mentioned in the blog post but just thought I should check you’d got feedback about the backgrounds updating rather than updating in-app. What’s odd about it all is that the notifications (and spending warnings) always come through immediately!

Anyway, keep up the great work.

2 Likes

My app still looks the same, no new look for everyone yet?

+1 on the budgeting work; it really really needs to be done (despite being very complex and nuanced).

2 Likes

I did not know this! One tap is all it takes, yay!

2 Likes

Then, we’ll make Pots easier to manage.

I totally get the “out of sight, out of mind” approach to savings, but I hope that won’t adversely affect users who use pots daily, or more regularly.

Personally, I do both, with savings pots I’d like tucked away for a rainy day and Bills Pots I use more frequently.

1 Like

There’s a dedicated thread to that topic, with some more details here: Monzo Labs: Ordering Accounts (now) and Pots (soon!)

In short, the main changes we’re proposing are:

  • being able to order your pots however you’d like within each account
  • being able to put your joint account (and its pots) before your personal account (now in Monzo Labs)
  • being able to optionally hide pots that you don’t want to see every day.

I don’t think this approach will negatively impact the more day-to-day Pots use cases, or things like Bills Pots.

Hope this helps! :hot_coral_heart:

11 Likes

Please can we have last Friday of every month as an option for my budgeting period?

2 Likes

Great work :slight_smile: I look forward to seeing these soon :slight_smile:

If you don’t use Summary and budgets, the estimated ‘Left to Spend’ budget on the home screen can be confusing or annoying.

I fall into this category, in that I don’t use summary and I find “left to spend” slightly confusing, but I would be sad to see it go altogether. I would prefer “x days until payday” or ideally, “x left per day until payday”, but based on my balance rather than summary.

The red, amber, green helps me stay on track even though I don’t actively use summary or budgets.

1 Like

This is so exciting. I’m hoping this is the first step in making joint accounts at feature parity for users :hugs:

1 Like

I think we should have the option turn off the ‘how much left’ bar

2 Likes

Any idea when the weekly budgeting tools will be live?

The weekly budget looks good but I really miss the pulse graph. That was how I budgeted my money and the best feature of Monzo, please bring it back- even if it’s opt in!

1 Like