What to do if phone is lost/stolen while travelling?

[alexs (Alex Sherwood)]

@jph

As I understand I need a smartphone to top up.

You can also top up by bank transfer -

Topping up by bank transfer / standing order

A few people have asked whether they can top up by bank transfer/standing order and the answer is yes It’s a feature we’ve had for a while (and was initially the only way to top up) but it’s pretty hidden. You will need to stick within the top up limits (detailed within section 17 of our terms and conditions https://getmondo.co.uk/terms). Details are: • Account name: WDCS Re Focus • Sort code: 20-59-42 • Account number: 13219585 • Reference: (the 9-digit number on the bottom left of…

@jph

Forgive me, but I believe my concerns are still unaddressed?

It’s not a problem

If there’s anything else that you’re not sure about could you please break down exactly what you are concerned that you won’t be able to do?

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Edit - And since this hasn’t been mentioned earlier in the thread - please bear in mind that Monzo’s still in beta & you should always carry a back up card with you.