I’ve recently lost my phone which hasno locking feature enabled. I can’t report this to monzo through a desktop website as they don’t have a desktop version.
I’m worried how easy it is for someone to log into my APP and start transfering.
They’d need your PIN so don’t worry. There is https://web.monzo.com too to freeze and re-order your card. If there’s no lock though they may be able to set up direct debits if they can easily get into the app - you may want to call Monzo and ask them to remotely log you out. If you were signed into Google you may also be able to wipe your device remotely.
No lock at all is scary, do you have your email account on your phone as well? I’d be more worried about that. If you have Gmail you should use the “Manage devices” option and force the phone to sign out. Also consider changing you email password, and checking that no odd filters have been set up or anything.
As for Monzo, you can force the app to log out on your lost phone by logging in on another phone of the same type. So if an Android phone, use another Android phone to log it; in an Apple phone, use another Apple phone to log in. (You can log out immediately after if it’s a phone you have to hand back to someone else).
They may not be able to move money out of your account but they’ll be able to move it into any of your pots, rendering your card useless. Something to bear in mind.
lol you know nobody with a phone ?, no friends, no family , no work colleagues … we are trying to help here , but …in all honesty you’re not being very …hmmmm … proactive with your problem
I do have family but I’m not sure if you may be aware there is a lockdown in the UK atm, due to the rules of lockdown I’m unable to borrow anyones phone, this also means I can’t go into work.
I was more so worried about my money being transferred but that’s not an option since it needs my pin.
sorry, you do seem to be having a lot of problems at the moment, broken iPhone , lost basic replacement phone, can’t replace basic replacement phone - no partner in the house to borrow a phone , no phone in the house , no public phone , hope you get yourself sorted out