I’m trying to sign my mum up to a monzo account and I’ve reached the “Home Address” page, where it asks for Country of Residence, Home postcode. Every time I put our home postcode in, the list of addresses never reaches the end (where our address can be found)
Details to reproduce:
Device: Samsung A51
App Version: The latest as of (20/7/20)
I’d rather not give screenshots of our address, however just as an example -
The addresses that come up come up under this format:
(Number) (XX Road), (City)
all the way down to number 26, and we want number 32.
I have checked the royal mail register and our address IS on the register.
I have also checked using the address that I have previously used to sign up, and I noticed this is an issue even with this address, even though 3 years ago that address processed fine. This leads me to believe its an app issue.
May I receive guidance?