I’m trying to open a Monzo account using iPhone and I can’t click NEXT after putting my name and DOB in. I’ve deleted and reinstalled the app but nothing, just an unclickable button floating at the bottom of my screen.
Is there anything else on that screen? Have you put it into the correct format?
Ordog
19 April 2021 13:57
3
Share a screenshot if you can so that we can see.
Also check what the default regional setting is on your phone. I believe this may (or used to) have an impact.
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davidwalton
19 April 2021 15:23
4
Hi @NM281092 & welcome
@Ordog is correct - it could be your device language settings. See the thread below for info:
This will be the regional settings on your device not matching with the UK-centric date format which Monzo requires - have you tried setting the language of your device to UK (usually ‘English, United Kingdom’) to perform the set-up? You can probably revert back to your preferred language setting after setting Monzo up.
Also, while you don’t have to be in the UK to open an account, a UK address is needed to send the Monzo card to. From the Monzo website;
"How to get a bank account without pr…
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