The Monzo app is changing: we've had a makeover!

The functionality doesn’t actually seem to have changed. The home screen is a step backwards, terrible scrolling, poor summary compared to the previous version, too bright, doesn’t seem to add anything and looks far worse. Maybe I m missing something but 4 of us in the family all thinks it’s worse, not better.

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I get that, but for me, its scrapping the features that set it apart for the sake of whatever comes next.

Prefer the new stuff not to be at the expense of the most useful things in the app

Loving ur pot images, can you upload them to here so i use some of them ?

Every feature apart from the generally disliked graph is still there. That was a major design goal, no feature drop-off. What are you missing otherwise?

As per my previous comment, the intention of the team was not to change the functionality, just to restructure and leave the skeleton for other teams to build on further, so in some ways that is a backhanded complement for their work

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This is what ive posted elsewhere (and probably further up here somewhere)

My thoughts

The summary, which is by far the biggest feature monzo has to help manage spending, feels like its now an after thought, to get to it, im basically exiting the new look and going to the original summary screen. I want it to be central to my app

Joint account. It feels like just another account/pot on the scroll list, whether its scrolling sideways through the accounts or scrolling down the overview of accounts/pots. Its for different spending, i want it to be separate.

Pots. They now feel like accounts rather than pots, i want them out of view. Comparing it physically, i wouldnt separate cash out to different wallets and then take all those wallets everywhere with me. Pots are supposed to be out of the way, not alongside my main balance.

I wasnt sure about the new look at first but thought id get used to it, now ive had a think about what i want the app to do, the revamp has pretty much undone the benefits I liked about pots, joint account and summary

I’ll be honest, I’ve been trying out Starlings app as an alternative as of Wednesday and I’m preferring it much more at present. I won’t go in to details, but the differences for me are stark in terms of the experience using them.

I’ll keep Monzo around for my existing scheduled bills for now and see if I can’t learn to like the changes, but for every day use I think i’ll find myself using Starling for a while and see how I feel about both in a few months.

Does starling have an alternative to budgets and summary? Ive looked briefly but kinda need summary and joint accounts

The spending screen is what you’re talking about I think (it includes income as well). You can view by category or merchant and it’ll give you a percentage breakdown as well as the total amounts.

I couldn’t tell you about budgeting. I don’t use the Monzo tools for budgeting, and its not something I’ve looked at with Starling. I’ve automated most of my budgeting where I can so it’s one less thing I have to think about.

Not sure about the policy on posting copyrighted images, but I just grabbed them from Google :slight_smile:

Edit: Seems like it’s fine for this case, so here you go:

Simpsons-Explosion Simpsons-Homer-Explosion

Simpsons-Piggy-Bank

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It’s cool, everyone does it and it’s not for financial gain

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His savings pot is :stuck_out_tongue_closed_eyes:

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I know it’s probably been mentioned on here a fair few times, but it’s really unintuitive having the app close when I press “back” from a pot.

I’d expect the app to either take me to the pots list if that’s where I’ve selected to view the pot from or to the main account feed if I’d scrolled horizontally to the pot.

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I’d be happy if the back button just took me back! Being unceremoniously dumped out of the app takes some getting used to especially when you’re searching for something.

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Monzo.me is pretty much dead
The application of each platforms human interface guidelines
The ability to easily grab my account details without having to tap, then scroll down the transactions list by a specific amount. Too little and the option isn’t there, too much much and it jumps into another view without the option or a clear way out of the view. There is no way this new ‘find the right amount of scroll down to surface the option you’re looking for’ is in any way intuitive for users!

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Hiya!

Yes, that’s definitely all I ever do on here, never helping out or anything, but maybe I should just rain down on Monzo’s efforts instead to blend in with this thread

I and many others have been using the new navigation full time since April, helping actively and otherwise to develop it to a point that it is ready for widespread use

It does grate a little that we have a sudden influx of experts after the event with opinions on points so in conflict that they can not be resolved to everyone’s satisfaction, but I guess that is life

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I have no doubt you’re helpful on here, and you should say what you like. But comments like the one @anon7432196 replied to are no help but to divide people further.

I think in this instance, given all you’ve just outlined, you’ve become too invested in this to look objectively. It’s a semi-frequent occurrence in development, some people take criticism of a design they’ve been involved in as a criticism of themselves when that’s not the case. We all want a better design and layout, but clearly not everyone agrees this is better.

If you think most users are using the community or flicking switch’s in the labs options you’re going to be very mistaken. People have come here to express their frustration and what appears to be a worse solution for them in the app. We’re (people registered in the community) a small, probably very unrepresentative sample of users, given an even smaller sample of the less ‘techy’ users in our office, they’re getting lost and asking people if they’ve found many features, particularly those relating to pulling down the transaction lists, which surfaces different options at different heights.

I’ve never claimed to be an expert in here, but if you wanted to know, I’m a web and app UI and UX designer by trade for 10 years :man_shrugging:t2:

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“sudden influx of experts”

There’s that friendly nature again. What ive noticed most from you in this brief exchange is that you seem to think anyone who doesnt like it is just being awkward or or is just wrong, to the point you’d rather ridicule any criticism rather than actually read it

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So what you’re saying is opinions contrary to your own are invalid because you’ve been using it longer and you’re more of an ‘expert’?

You have been relatively dismissive of criticism and come across as rather defensive.

It does grate a little that we have a sudden influx of experts after the event with opinions on points so in conflict that they can not be resolved to everyone’s satisfaction, but I guess that is life

No-one claimed to be an expert, but people are certainly entitled to their opinion. Just because you do not like the varied (negative) opinions put forth does not make them any less valid. And the belittling tone in some of your messages, this one included, certainly isn’t doing you any favours.

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We’re a bit off topic now. Let’s keep to talking about the new look app, please.

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