TFL will not accept card in TFL account for Tunnel or Congestion Charges

I thought to pre-register my car with a TFL account for the Tunnel charging that starts in April 2025 so I can get the discount. It’s the same account for Congestion Charging and ULEZ and I have never registered before. Oh dear, it won’t accept my Monzo card as a valid card to save for charging against. (I don’t want a direct debit). Had to resort to my trusty credit card. This why I am never going Full Monzo.

@AlanDoe @Dan5

Does this need merging?

This is related to a new charge that’s being introduced for both the Blackwall and Silvertown Tunnels, if this is more than a one-off a new topic seems perfectly appropriate as others may well be searching for this too.

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Maybe not, but if anyone ever searched they’d find it either way.

This may be a TfL issue rather than a Monzo issue. I just tried to add a Santander debit card and it gave me a ‘Card type not accepted’ error.

(Wouldn’t accept my Monzo card either.)

I thought it was related to

The Pay To Drive service has been around for a while.

It might be but the tunnel charges are new and being introduced once the Silvertown Tunnel opens in April. So maybe it’s not quite the same service.

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AFAIK it’s the same service. Just that people who don’t pay CC or ULEZ will be paying the tunnels charge.

I don’t drive so have no idea, but the fact that more than one person/bank/card is causing errors makes me think there is something separate about these tunnel charges.

Let’s merge EVERYTHING into a general ‘Monzo’ topic, streamline everything. It’s simpler this way.

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Nobody searches before posting :man_shrugging:

They like to keep you busy :rofl::rofl:

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