Don’t lose your Starling card while abroad
For £60 fee I will happily pay my back-up legacy bank’s charges
From their brand new FAQ:
I’ve lost my card when abroad, will you send me a new one? Yes, however our processes for this are currently highly manual, so it is available at a cost of £60. We find that secure delivery is a challenge when our customers on holiday are moving from place to place.
WHAT??? Are you just kidding me I needed a paper statement (full story here) and offered to send one without even mentioning any charges! (not 100% sure if it would have been free but they didn’t mention any). Even my legacy bank has free paper statements, legacy…
side note: I just opened an account with Starling to test and compare with Monzo.
From the cheapest to the most expensive in one day. It’s an achievement
Good for Monzo. Sometimes it is not only what you do that makes you successful. Sometimes it is what the competition does is that makes you successful.
In my opinion, this fee is much, much worse than charging for overseas withdrawals above £200.