I needed a proof of address for quite a large company. Send them a bank statement and it got rejected. I received a letter demanding that the document provided is not printed from the internet.
Sure the list of documents that I could, in theory, use is quite long but… I’m a student so no Council Tax statement, all bills are online, the tenancy document is older than the required 3 months, I don’t have a UK driving licence; you get the idea.
I wrote to and they kindly told me they can send me a paper bank statement. Thank you If not willingness to send me a paper statement I could have been in trouble. However, I kept my Barclay’s acct (mostly on 0) exactly for that kind reasons (and for the free overdraft ) so went to the branch to get a statement.
Did anyone had such demands made previously? I just find it absurd… what do you think? Is this even legal?