I posted a cheque to Monzo using Royal Mail’s special delivery (£10) on the 26th April, it was delivered to “the security team” on the 27th April but not signed due to Covid restrictions.
Monzo now say they can’t find the cheque. Is there anything I can do here? The cheque is from TUI who I think will charge me £25 to reissue it. It’s unlikely that I can claim this with Royal Mail as it is Monzo that seem to have lost it.
I am now waiting for Monzo to “double check” if they can find it.
Does anyone have any advice? It is looking like I will need to pay the £25 to get it reissued, and then open up a bank account with a provider that lets me deposit the cheque in the branch. It will end up costing me £35 to get my own money into my account.