How serious is this guys? Is Monzo’s in-house processor responsible for this or something minor?
I am saying this because both Prepaid and CA are experiencing this.
https://monzo.statuspage.io/
https://mondo.statuspage.io/
Please share the details whenever you can.
I’ve been completely kicked out the App and can no longer login so must be a bad issue.
It is quite interesting that it impacts both systems as there have been times in the past where Starling have claimed they’ve haven’t been impacted by issues at the third party processor and Monzo have. Makes you wonder if it’s sometimes something on the integration end of the two systems, especially now the third party is out of the picture for the current account.
Starling/Revolut have not reported any issues I think, so it looks like Monzo only issue at the mo.
Hope it gets resolved quickly and it’s not something big.
Looks some issues with Monzo only…
Just used my Starling card - no problems…
I would say it is probably an infrastructure issue for 
I can generate the email to login to the App but the App itself cannot process the request.
I have just used my card and it worked fine, however the app… no Notification, no feed update, no account balance update… all seems to be down 
Pots aren’t working either, transferring to or from.
Ouch — I keep most money inside pots and then transfer to may ‘main’ account as needed (to introduce a bit of friction and reduce frivolous spending). Might have to reconsider that strategy!
I guess Monzo staff are busy… But would be good to have a brief statement on this. I am having issues as well 
App is failing for me entirely now. Crashing and saying can’t update balance. Over an hour now so this is quite concerning.
Just seen the in-app notification. Not been a good week with three issues thus far for the current account. I do hope we get see a root cause from @anon77247897 again 
It would be good to expand on the Resolved status to include some more detail other than its been fixed.
Monzo use to be proactive @anon77247897 actually wrote the post below when an outage happened due to GPS issues but I am little surprised and concerned that no one from Monzo seems to be willing to give anything away today. Rather unusual 
People have short memories. Not so long ago that Starling was up and down like an up and down thing.
I’m really sorry, that is because all the engineers are working on getting things back up and running 
A more detailed explanation will be forthcoming soon
Appreciate this Hugh but a brief statement could come from any responsible Monzo Staff. All the explanation could be given when everything is back up and running.
How they can explain what happend at this stage ?
Firstly they have to find an issue and fix it…
And only then… when it will be fixed give an explanation…
Starling never had so many issues as Monzo had with pre paid card…
But fully agree with you… it’s a bit silly due to today’s outage leave Monzo…
My other half was in Morrisons paying for the shopping and the card declined. Luckily she had another with her.