Redesigned Payment Screen (Early Preview) 👀

[GarethTheNerd (Gareth)]

I see what you are saying. I understand it as the “add contact” button lets you put someone’s number in your phone which in turn will make them appear as a Monzo contact if their number matches an account with Payments with Friends enabled.

Does seem pointless though!

[bruno (Bruno Vaz Moço)]

Hey all, thank you for all the comments and feedback so far!

We’ve rolled out the redesign to 20% of customers, if you already have it, what are your first impressions? You need to be on version 2.39 (iOS/Android). And you probably need to kill the app after updating it.

[rasasu (Beta & Plustomer)]

I am lucky to be in that 20 % then. Lol

[BristolMatt (Matt C)]

I am beyond happy that I can now send my partner (who is also on Monzo) a custom payment request that is dealt with IN APP! No more having to send him Whatsapp links!

One thing that would make it perfect would be including payment requests in the area where outstanding bill splits are listed.

[bruno (Bruno Vaz Moço)]

That’s great feedback, thank you @BristolMatt! Sending a payment request to non-monzo customers is still available, if you open the payee screen of a non-monzo user. Though it seems you won’t be needing it that soon!

[217698]

We appear to have lost the ability to delete previous payees.

IMHO, the same information is repeated in just too many places. I’ve got the same payees in frequent, recent, Friends on Monzo, and finally, ‘All’.

If I then tap on Pay or Request, I’m taken to exactly the same information in a separate list! It’s too much.

What I want is a single list of payees, where I can add, delete new bank accounts, and pay those already on Monzo.

[bruno (Bruno Vaz Moço)]

@217698

We appear to have lost the ability to delete previous payees.

IMHO, the same information is repeated in just too many places. I’ve got the same payees in frequent, recent, Friends on Monzo, and finally, ‘All’.

If I then tap on Pay or Request, I’m taken to exactly the same information in a separate list! It’s too much.

What I want is a single list of payees, where I can add, delete new bank accounts, and pay those already on Monzo.

Thanks for sharing this @217698, it’s super useful for us!

@217698

We appear to have lost the ability to delete previous payees.

You should still be able to delete a payee by tapping the Edit button, then Delete Payee, from the Payee screen. Let me know if this is not working for you.

@217698

If I then tap on Pay or Request, I’m taken to exactly the same information in a separate list! It’s too much.

I appreciate this might not be the most intuitive solution. If you tap Pay and Request from the main Payments page, then you see a list of your contacts again. The key difference is that when you then tap one of your contacts we take you straight to the amount screen, bypassing the Payee screen because you’re already in the Pay or Request flows.

@217698

IMHO, the same information is repeated in just too many places. I’ve got the same payees in frequent, recent, Friends on Monzo, and finally, ‘All’.

I agree we should have less sections of contacts. On Android there’s only Frequent, Recent, and then All. On iOS there’s an extra section with “Monzo contacts” which is redundant since the All section contains all of them too.

[217698]

Thanks for getting back to me; it’s great to know you’re listening.

[Peter_G]

Hey Bruno, I have it!

A few thoughts:

• I mentioned this above, but I’m not sure why the add contact option is still there for it to only Android contacts app (unless you’re looking to add bank details to address book contacts - I’m here for that)
• it still feels a bit unfinished - I don’t understand why it’s taken so long to be able to merge or manage contacts.
• I agree with @217698 in that information is repeated. There’s no real difference in content for me between frequent and recents. And they look messy because I can’t merge them or add contact photos.
• on the scheduled tab, I’m not sure about the utility of combining upcoming payments and standing orders, and direct debits and subscriptions. I’d much prefer them split out - especially the latter two as they’re very different (to me at least)
• similarly, I’d find a last paid amount useful for direct debits which I’ve excluded from Summary.
• And I know why it’s been done like this, but I find the split between upcoming payment date and last paid date inelegant and slightly confusing.

That said, it’s a big step up, just frustrating that we still seem to be inching very slowly towards excellence with large delays between what seem (on the face of it) to be minor iterations. I’m sure this isn’t the case, so sorry if this sounds grumpy, but it feels like this has been promised for a long time and still doesn’t quite hit the sweet spot. I’d be delighted to be in the minority, though!

[ravipatel (Ravi)]

@Peter_G

That said, it’s a big step up, just frustrating that we still seem to be inching very slowly towards excellence with large delays between what seem (on the face of it) to be minor iterations. I’m sure this isn’t the case, so sorry if this sounds grumpy, but it feels like this has been promised for a long time and still doesn’t quite hit the sweet spot. I’d be delighted to be in the minority, though!

At least you have it!

Feels likes I’ve been waiting an age for this. Starling have had a great implementation for months now and I’ve literally been waiting for this to see if it’s good enough to keep me on Monzo.

[ndrw (Mr Popular)]

I seem to have the new screen. I was hoping I’d be able to add photos to payees, but it still doesn’t seem to be the case…

Edit: I also can’t add payees without paying them first. It’s a total failure for me

[Paulw (Paul)]

Can’t wait to try this, sadly I’m not in the lucky 20% Feels like payee management has been soooo long coming but maybe that’s just me being an eager beaver

[nathanthomson8 (Nathan)]

I do have the new screen but if im being honest i dont like the new screen.

It doesnt take away the issue that was there with the previous screen, still too much clutter and i echo what the others have said and think theres too much repetition of data

Will the ability to merge contacts come in? I have alot of manual changes that i was holding off to do until this screen come in and seems now ill have to do it anyway.

Also +1 for adding contact photos please

edit: also for monzo contacts that i have regular transfers to id like to see there profile photo used in this section also? Is this planned?

[awjdean]

Got the new Payments tab design. Definitely a work in progress, but looks like it has a lot of potential.

Feedback

1. “CONTACTS ON MONZO” section isn’t needed and takes up too much space.

2. Contacts in the “ALL” section are currently in a seemingly random order. It would be best if these contacts were ordered in alphabetical order with an alphabetical scroller on the right (like ones found in contacts apps).

3. The “FREQUENT” section is a good addition.

4. It would be better if the “RECENT” section scrolled horizontally like the “FREQUENT” section. This would reduce the amount of scrolling required.

5. “Invite friends, get £5” seems out of place underneath the “FREQUENT” section. I think it would be better placed directly underneath “Pay” and “Request”.

6. The “Add contact” button would be better as a combined “Add contact” and “Add payee” button. Clicking the button would bring up sections for “First name”, “Last name”, “phone number if payee is on Monzo” and options to add bank accounts. If a phone number is entered, a phone contact is created along with the Monzo payee. If no phone number is entered, no phone contact is made.

7. I think that “Scheduled” and “Shared” are better tab labels than “Schedule” and “Share” because they better describe what happens in the tabs imo.

8. It would be better if the “FREQUENT” and “RECENT” sections found after clicking “Pay” or “Request” scrolled horizontally to save space.

[harryru (Harry)]

I think I have the new payments tab, but I’m not entirely sure… however the text has become huge all of a sudden and it’s not nice. See below. My font size on my iPhone is the lowest, surely it should allow what the user has set?

[monzo2018]

That’s not the new payment screen. I got it today with latest update although that may have been a coincidence as I believe it’s rolling out slowly.

[tobyadams (#fullmonzo joint account since Aug18)]

What a surprise, not on joint accounts. High time joint accounts were caught up with personal ones, feature-by-feature.

[nexusmaniac (Marcus, Backend Engineer 🛠️)]

Fantastic! I just received the new payments screen

I’ve just found a bill split from October which never completed (they sent the money separately instead of accepting the bill split ) I’ve already seen somebody ask for the ability to delete pending bill splits so I’m going to jump on that bandwagon and and request the same

Other than that minor gripe, it looks lovely! I can only echo what others have said, i.e. Frequent & recent are quite similar

[Paulw (Paul)]

My Payment screen is exactly the same whether on single account or joint account

[JustJordds (Jordan)]

I’ve got it looks a lot smoother and neater than before.