I am new and fresh on Monzo, and I am introducing it in my daily spending and enjoying the receipts features.
I’ve tried to take pictures within the app for uploading purposes, but it doesn’t upload it nor show it after I press “save”.
If I upload it from the gallery instead, it goes straight uploading and showing it.
However, I’ve found that the pictures taken with Monzo app are saved in Main Storage/Android/data/co.uk.getmondo/files/Pictures but these can’t be seen from the gallery app.
I didn’t see any related topic, so I don’t know if might be an issue of my phone or Lollipop, rather than the Android versione of the app, but still worth to report it.
I think that could be a bug. I am running Android 7.1.1 on a OnePlus 3T and I take pictures of the receipts for everything I buy through Monzo. It might be worth mentioning it to the COps team via the inapp chat with your phone model, OS version, and app version to see if the issue can be replicated.
Hi. I am using a OnePlus 5T and have only just realised that none of the receipts I copied last week (only just started using the bank) have been uploaded. Any ideas???