@trevwmitchell this has got me really worried now 
Then cheque imaging wouldn’t have helped you in this situation because there is a limit. Your cheque far exceeds that of all banks who provide this service.
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Don’t let anyone worry you. Cheque imaging wouldn’t work for that value anyway.
We’ve already explained that the worst case scenario is still nothing to be concerned about. What else is troubling you?
Sorry, I didn’t note the value…so yes imaging would not work.
I hope it turns up for you.
Although I see a good case here for cheque imaging to start the process to atleast log it before it hits royal mail to be delivered to Monzo.
What? That would just complicate the process even more.
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I may have missed something as I did speed read the thread but If I understand the OP then Monzo didn’t sign for it but security did. It may be in the building but not have actually been picked up by anyone yet, especially if most people are working remote
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I presumed from this bit…
That Monzo have the cheque and are processing it. Having never done it, at what stage do you get notifications? Received? processing?
You might be right. Vague info not helping the helpers.
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Take back what I said, if it’s been signed for then really the liability sits with Monzo however it has to go via natwest, maybe there are more checks that need doing with a large sum? They do sometimes come back with questions I beleive. Would certainly make sense
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Processing
We’ll let you know once we’re processing your cheque.
Not uncommon, unfortunately. Though the various timeframes given by Monzo don’t help, either.
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Did you write your account number and sort code on the back?
@Addzy I certainly did
I posted a cheque yesterday they received it this morning signed by security would be nice even a acknowledgement from them saying they received it hope you get your sorted soon looks like I have a long wait
@Badbudgie i know at this rate I don’t think I’ll get my money any time soon and neither will you…
Have you read the thread? Or just selectively replying?
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Could you not have pestered the firm paying it out to you to do it via FP/BACS rather than a cheque?
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You’ve contacted them so sit back and wait for them to get back to you. I’m sure it’s not lost and it’s just sat waiting to be processed, they’ll confirm either way.
These firms paying out via cheque really do have a lot to answer for.
All together now…
Why!?!?!
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Still nothing… getting really worried now… monzo chat haven’t been very helpful, they don’t seem to know either even though one of the colleagues said it had be signed by the security guard when I provided tracking.
I just got a message from monzo they have my cheque I posted on Monday hopefully you should hear today
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