Posted a cheque to Monzo on Monday. Recorded delivery and had confirmation it got there yesterday morning - but nothing from Monzo yet!
Did the same 6 months or so ago and had a lovely message from in-app chat within an hour of the cheque arriving. Money was in my account two days later. Has anyone else noticed slower cheque processing? And what happened to the imaging idea?!
I may be wrong but I thought I read somewhere that it can take up to 7 days for them to process it?
They are no longer doing it.
Sounds about average - but just a shame that itās gone from hours to days. Expansion, eh?!
What?! Why?!
Just reading through this. Making Monzo: Cheque Imaging
A lot of heated opinionsā¦!
They donāt want to?
I donāt remember them giving a definitive reason other than the usual āother prioritiesā, but cash and cheques arenāt really a Monzo thing so personally I think they did what they wanted to do from the start and not bother with it so they donāt need to waste the time and money on what they consider an old obsolete system.
Fair dos to them they can do what they want. If you regularly get cheques use another bank basically.
I agree, and as much as I donāt want them to be, they are still a payment method at the moment.
Well yes, but not really a reason!
As far as I understand they have it on the back burner. The cheque imaging scheme takes forever to join and be approved and thereās only a couple go live dates each year to pick from. August this year wasnāt going to be possible so itāll be next year now if it happens.
Iād contact support and get them to double check. I received my notification on the same day it was received to confirm the credit will be applied to my account within x number of days.
I posted a cheque to Monzo on 23rd May. Was informed they had received it on 29th May and it wasnāt cleared until today 5th June. 
Annoying. This is still a relatively important feature if you ask me.
Thatās slow for them. 6 days to receive and process!
The āreasoningā amongst other things was that not enough users were posting cheques and so therefore didnāt see a use-case for working on cheque imaging, when they could arguably bring in a new feature that would be used by more users.
The data was skewed and so whilst a justification it is flawed, although I can see why theyāve put it on the back burner.
It was a rubbish excuse that it wasnāt the demand to make it worth focusing on, people arenāt going to be posting them if they can take them to their legacy bank instead or use the Cheque Imaging on their legacy bank app.
Annoyingly people still get cheques be it refunds/compensation from businesses, or from their nan so as they grow they canāt expect everyone to post them in.
I think out of the 2.1 million customers there must be a few people with cheques to cash that hopefully its big enough to now revisit and aim for the early 2020 as a target.
Its just embarrassing that the HSBC app can do it.
The debates were all on the other threads (and I donāt think we need to re-run the same arguments):
At the end of the day - they were the only metrics to go off - so they used them 
If people are fullMonzo and are using another legacy bank for cheques, they can continue to do so - I donāt see the harm in Monzo not going forward with it.
I honestly donāt see them ever coming back to it - it isnāt in their interest to - Iād find it hard to see that 10,000s would jump ship completely because of it.
It isnāt that they canāt do it. It is that they donāt want to do it - it isnāt in their vision.
I wasnāt saying that Monzo devs havenāt got the skills to do it, Iām saying a feature they should really have nailed in 2018 imo, has been implemented by HSBC in their crappy app. Monzo should be leading the way, not trailing behind an awful legacy dinosaur when it comes to cheque processing.
But if they donāt wanāt to do it, why should they commit dev time and resources to implementing it? Theyāve seen that not enough people pay in cheques (admittedly skewed data) but there just isnāt a big enough business case for doing so.
Just because a legacy does something doesnāt mean Monzo should.
I didnāt see where they said they donāt want to do it? As far as Iām aware they want to do it, but donāt have the dev capacity to push it forward.
All I saw is that they werenāt going to meet the deadline this August, and wanted to focus on other things they prioritised like the new version of Monzo instead.
Big difference is that HSBC has always been a member of the clearing organisation
Were Monzo then this feature would probably already be there
Iāve read between the lines in all honesty - sure they might want to do it - in which case a) why keep pushing it back (just say "weāre working on it but not sure when itāll be ready) and b) why take it off the road map all together.
I donāt think/see it as such a big issue as whilst still relevant cheques are a dying breed.
It of course makes it quicker to implement being a member.
Iām aware it does take time to become approved, and not something they can just build and go ādone!ā. Iām saying they should have started the process years ago of joining the scheme, and it should be tested and ready to use by the public now.