I just had my account closed, and the estimated time of my funds being transferred out is 2-4 weeks. As someone who uses Monzo as their main bank i.e every penny to my name being in Monzo, I think it’s outrageous how you can leave someone with ZERO FUNDS and not treat this matter with any urgency at…

I’m afraid it’s mostly just customers on here, and this isn’t a support forum. Frustrating as it must seem you’ll have to take this up with Monzo directly, I’m afraid.

Have a read of this thread, specifically this… [image] Monzo have blocked my account for no reason at all Help Banks are obliged to report any activity they deem suspicious to the National Crime Agency (NCA) which has up to 31 days to investigate. During that time, the fu…

They can’t make the process any quicker - this is the law. So unfortunately contacting them will be futile but I hope that it gets resolved for you quicker than their estimated time. edit: Beaten to it by the above :smiley:

Odd, the OP didn’t include the words “I have done nothing wrong”. Shurely shome mishtake?

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Revels 23 November 2020 15:49 2

Have a read of this thread, specifically this…

Topic		Replies	Views
Monzo my account is locked Help	5	15601	7 December 2020
How do I contact Customer Service? Help	30	124789	29 April 2020
Is Monzo a robber? Leave my money in Monzo and not transfer it to me！ Help	37	11022	17 December 2020
Emergencies with monzo Help	16	1795	23 September 2020
Monzo have blocked my account for no reason at all Help	17	29654	23 November 2020

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