When I first joined Monzo I felt it was cutting edge and ahead of the curve. But as more high street banks embrace the digital age, I now wonder what it offers different. Here’s what I would like to see…
Ability to deposit cash via PayPoint, Cash Machine or Monzo stores in large cities.
A redesign of the UI is required, in my opinion it’s lacking behind the likes of Revolut
Removal of the golden tickets, they’re no longer needed.
Tidy up of the overall UI structure
In regards to features Monzo is great and I love the level of support. But I think some time is required to bring the UI inlibe with other contentendrs and fix the cash problem.
I only had 2 friends who wanted to sign up when a golden ticket was required. Any of my friends or family who signed up now just do it directly through the app. The golden tickets are pointless (as far as I’m aware) so there is no reason they should be cluttering up the payment tab.
How about the function to export statements being in two different places (in the iOS app, at least)? On the account info page you can export them as PDF only, but at the bottom of the Summary tab (!) you can export them as PDFs or CSV/QIF.
The app doesn’t need a full redesign, but it certainly needs a good tidy up.
It will be interesting to see how the invite friends works in the future. Personally I feel unless you incentivise it, what’s the benefit for the user? Most my family and friends are on Monzo already too.
With regards to design, I think the feedback below says it all. The app as very little flow, a tidy up is required and the UI isn’t what users want anymore.