Hay everyone, I am trying to register a new monzo account. ios app does not recognize my post code and says’ sorry we cant offer you an account if you don’t have a registered uk home address, we cant offer you an account right now. The post code I am trying to enter is registered at royal mail and…

Is it a home address or a PO Box address? If so try using your home address. Additionally is it a new build/street? Or even does it match your ID?

[image] Home Address not showing up Help Hello… wave I’ve been summoned! I’m the person who managed to (eventually) get my address showing on Monzo. You’re right, I never mentioned in the original thread exactly how I did it. Back when I was trying to figure this out, I a…

Garrrrrr I really dislike our reliance on credit agencies. Harumph :triumph: But well saved.

Hi Muhammad & welcome :wave: You’re not using a VPN while trying to sign-up by any chance?

Many Thanks Ashton and davidwalton for your response. Its not the PO Box nor a new construction or street. One can easily find it on maps just searching with post code. It also matches my ID, as I said I am receiving all sorts of mails on it. Someone here asked if I am using a VPN, no I am not us…

Thanks for your response, No I am not using any VPN.

[image] muhammad.umer: Many Thanks Ashton and davidwalton for your response. Its not the PO Box nor a new construction or street. One can easily find it on maps just searching with post code. It also matches my ID, as I said I am receiving all sorts of mails on it. Someone here asked if I am …

[image] muhammad.umer: Kindly share your thoughts My post outlines the issue and how to resolve it. Sadly this is something you’ll have to do yourself and it’s not a quick process.

I’d suggest emailing Monzo ( help@monzo.com ) with all of the specific details about the issue which is stopping you from opening an account. No-one on the forum can help further unfortunately.

Monzo also won’t help, you’ve to literally go through a manual process in the post which revels linked to. All monzo do is say sorry can’t help (paraphrased)

Monzo app does not recognize postcode in UK registered on royal mail database.

UK Help

Revels 24 June 2022 12:16 3

Without doing some work yourself, you won’t be able to open an account.

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Home Address not showing up Help	26	20797	21 July 2025
Postcode Help	7	5832	9 September 2020
Address not shown on Monzo but in Royal Mail Postcode Finder Bug Reports	10	4239	15 February 2021
Signing up Help	2	1003	30 August 2018
Address isn't on the list but it could be found on Royal Mail Website Help	18	7851	15 December 2023

Monzo app does not recognize postcode in UK registered on royal mail database.

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