Missed direct debit


(Michael) #41

Not via DD, via card it does eventually. The feedback is poor as you’re not sure if it worked, no email or anything saying thanks for payment. Leave it like 10 hours or until the following day and the payment will then appear on your bank/monzo as pending.

The DD frustrates me as it says I’ve made a payment in PayPal, says the transaction is completed and gives me a reference number. Takes them ages to figure the payment never happened!


(Gareth) #42

Yeah, it did the same to me (showing as paid for a while, even though it hadn’t).

Luckily I was in a position where I didn’t really need it so I paid it off and cancelled it.

I am not sure why they can’t get it to work considering Paypal itself works every time!


(Andy Little) #43

Monzo have reactivated the direct debit for me. I’ll have to wait and see if it works.


#44

Same here. EE Direct Debit failed last month…


#45

No issues with EE here had the DD for quite a few months.


(MikeF) #46

You say it’s the same, does that mean that your DD was cancelled for some reason too?


#47

EE cancelled Direct Debit… got an email from them that I need to set up Direct Debit.
But in Monzo application EE Direct Debit was active