Not via DD, via card it does eventually. The feedback is poor as you’re not sure if it worked, no email or anything saying thanks for payment. Leave it like 10 hours or until the following day and the payment will then appear on your bank/monzo as pending.
The DD frustrates me as it says I’ve made a payment in PayPal, says the transaction is completed and gives me a reference number. Takes them ages to figure the payment never happened!
If it wasn’t paid this morning and it’s not showing in your upcoming direct debits then I’d suggest making a manual payment to it. I’d also cancel it and set it back up again via the PayPal website.
It takes PayPal a few days to realise the payment never went through, even though it says completed and gives you a transaction number in PayPal. It’s a complete pain.
You can call them and they can verify the payment failed and take it by card. Also should be able to get any late fees or interest removed as it seems to be PayPal’s fault.
Mines failed twice so far after resetting up the direct debit last time too. I’ve reset mine yet again and hopefully it goes through next time but I don’t have high hopes for it
Oh in that case that’s expected. Many companies work like this. They will assume payment is successfully before they take payment. In this case 19th is your PayPal billing date, they will then raise a direct debit over the next week for that amount
I had a similar thing a couple of months ago with my Barclaycard direct debit. Same story: BC and Monzo were blaming each other. My direct debit would set up as normal, then after a few days it would just disappear from my direct debit list with no notification.
Eventually Barclaycard said they would investigate for me. That was on September 3rd, and I never heard anything after that, but my direct debit has since started working again.
I’ve had the same recurring problem with my NewDay DD. Set it up, few days later get a cancellation letter, call them back, and so on and so on. Luckily I’ve had the call records so been able to get interest charges and late payment fees reimbursed by NewDay but it is incredibly frustrating!