I know that the Monzo help team can’t help me personally on this forum. I just want to make others aware and also see if it is a major problem.
I just got a notification that said a direct debit with The National Lottery has been set up, however, I didn’t do this. I have set up a direct debit with Santander, however, this was before I even reopened my Monzo account so it isn’t a case of simply putting in the wrong card details by mistake.
Any ideas why this happened?